公司规模
SME
地区
- America
国家
- United States
产品
- RumbleUp platform
- Bandwidth’s communications APIs
技术栈
- Communications API
- VoIP network
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Brand Awareness
技术
- 应用基础设施与中间件 - API 集成与管理
适用功能
- 销售与市场营销
用例
- 公共预警与应急响应
- 公共交通管理
服务
- 系统集成
关于客户
RumbleUp 是一个平台,它使政治宣传可扩展,同时仍保持个人联系,而个人联系对于赢得新的支持者、捐助者和选民至关重要。他们拥有大量功能,这些功能都是通过倾听客户的意见而产生的。当客户提出功能要求时,他们会采纳这些想法,将其融入软件中,然后提供给所有客户。这样,他们的平台就汇集了过去使用过并继续使用的 150 家公司的最佳创意。RumbleUp 现在很高兴将他们的服务扩展到新市场,包括行业协会、高等教育、政府、非营利组织和营利机构。
挑战
接触选民是一项艰巨的任务。无论您是候选人,征求选民的选票、对潜在选民进行民意调查,还是仅仅让他们了解问题,以有效的方式接触选民,同时仍然与他们建立个人联系,都是极具挑战性的。RumbleUp 了解这一挑战,并推出了他们的平台,使政治宣传可扩展,同时仍然保持个人联系,这对于赢得新的支持者、捐助者和选民至关重要。寻找一个能够提供所需吞吐量并帮助保持个人联系的合作伙伴是一项艰巨的任务,但 RumbleUp 每天都在实现这一目标,这就是为什么他们的客户在一次又一次的竞选中不断回到他们身边的原因。
解决方案
RumbleUp 与通信 API 提供商 Bandwidth 合作,以确保可靠的消息传递。虽然业内许多人使用单一 CPaaS 提供商,但 RumbleUp 不想在关键时刻依赖单一下游提供商。当到了最后冲刺的时候,这将对他们大有裨益。在中期选举前的 72 小时内,RumbleUp 的 CPaaS 提供商经历了严重的服务中断,无法提供 MMS 服务。RumbleUp 能够将所有流量切换到 Bandwidth,后者在最后冲刺期间提供了 100% 的正常运行时间,确保所有消息都在这一关键时期传递,并且他们的客户可以专注于其他时间敏感的任务。
运营影响
数量效益
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