SunCoast 血库：从纸质记录转向安全的数字捐献者记录
公司规模
SME
地区
- America
国家
- United States
产品
- DocuWare Cloud
技术栈
- Cloud Computing
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 基础设施即服务 (IaaS) - 云计算
适用行业
- 医疗保健和医院
适用功能
- 商业运营
服务
- 云规划/设计/实施服务
关于客户
SunCoast 血库是位于美国的一家 501 c3 非营利血库。该组织负责向九家医院供应血液，每年收集超过 38,000 单位血液。SunCoast 必须保存捐献者记录十年。但是，如果血液无法使用，则必须无限期保存该记录。如果捐献者在记录中更新旅行信息，或者检测结果显示血液不适合使用，SunCoast 必须立即修改该捐献者记录并联系医院查找该单位血液。
挑战
SunCoast 血库是一家为九家医院提供血液的非营利组织，其纸质记录系统面临挑战。该组织使用异地安全设施来存储纸质记录。但是，记录检索速度很慢，信息无法搜索，长期存储成本难以承受。SunCoast 想要一种数字解决方案，提供安全、无缝的数据访问以及复杂的搜索功能。该组织需要将捐献者的记录存储十年。但是，如果血液无法使用，则必须无限期地存储该记录。如果捐献者在记录中更新了旅行信息，或者测试结果显示血液不适合使用，SunCoast 必须立即修改该捐献者的记录并联系医院找到该血液单位。
解决方案
SunCoast 血库实施了 DocuWare Cloud，以数字化其记录保存流程。基于云的解决方案提供了安全、无缝的数据访问和复杂的搜索功能。该解决方案将小型 IT 人员从维护工作中解放出来，并符合其紧张的预算。捐赠中心的工作人员现在可以数字访问标准操作程序手册 (SOP)，其中包含明确的捐赠者筛选指南。SOP 手册的数字可搜索版本加快了入院筛选过程，并有助于提高准确性，消除错误并减少回电到总部。志愿者可以轻松安全地扫描和数字存储记录，从而释放工作人员并加快捐赠者的筛选过程。文件会自动按名称、ID 号和单位 ID 号进行索引。
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