Toffeln 实施 Acumatica ERP 以提高生产力和客户服务
公司规模
SME
地区
- Europe
国家
- United Kingdom
产品
- Acumatica ERP
技术栈
- Cloud-based ERP
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 医疗保健和医院
- 食品与饮料
适用功能
- 销售与市场营销
- 商业运营
用例
- 供应链可见性(SCV)
服务
- 系统集成
关于客户
Toffeln 是一家位于英国布里斯托尔的家族企业。该公司成立于 1978 年，从一间办公室楼上的小公寓发展成为一家产品销往 50 个国家的公司。Toffeln 设计、生产和销售在医院、牙医和兽医办公室以及餐饮服务等卫生环境中穿着的人体工学鞋。该公司拥有 25 名员工，在英国以外有两名销售代表，主要覆盖欧洲大陆和中东。Toffeln 的销售额每年增长约 12% 至 13%。
挑战
Toffeln 是一家总部位于英国的公司，设计、生产和销售用于卫生环境的人体工学鞋，随着业务的扩张，其数据管理系统面临着挑战。该公司使用 Sage Accounting、Sage ACT 进行 CRM，并使用 Orderwise 进行库存和订单处理。然而，这些系统之间缺乏连接造成了问题，特别是当销售人员无法轻松访问客户记录时。随着 Toffeln 的销售额每年增长约 12% 到 13%，该公司意识到其现有系统已经无法满足其业务增长需求，需要更集成的解决方案。
解决方案
Toffeln 决定实施 ERP 系统来整合其会计和订单管理系统。在考虑了 NetSuite、SAP 和 Microsoft Dynamics 等多个选项后，Toffeln 选择了 Acumatica，因为它具有灵活性和持续的产品开发能力。Toffeln 与 Acumatica 合作伙伴 Arcus Universe 签订了合同来管理切换。Toffeln 选择了 Acumatica 5.2 版，采用 PCS（私有云）许可证，包含财务管理、分销管理和客户管理套件。该公司非常欣赏拥有无限用户的能力，这对他们来说是一项重大优势。
运营影响
数量效益
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