技术
- 应用基础设施与中间件 - 中间件、SDK 和库
- 网络安全和隐私 - 入侵检测
适用行业
- 教育
- 设备与机械
适用功能
- 产品研发
- 质量保证
用例
- 虚拟原型与产品测试
- 视觉质量检测
服务
- 硬件设计与工程服务
- 培训
关于客户
本案例研究的客户是《哈佛商业评论》(HBR),这是商业和管理领域的全球领先出版物。 《哈佛商业评论》为世界各地的专业人士提供严谨的见解和最佳实践,以更有效地领导他们的组织。 HBR 的设计团队主要专注于为大屏幕创建静态模型。然而,随着移动优先设计的重要性日益增加,以及设计和开发团队之间需要更高效和有效的沟通,需要过渡到交互式原型设计。这一转变由用户体验专家 Dani Nordin 领导,他在引入以用户为中心的设计实践方面拥有丰富的经验。
挑战
Pegasystems 的用户体验总监 Dani Nordin 的任务是将哈佛商业评论 (HBR) 的设计团队从为大屏幕创建静态模型转变为使用 Axure 制作交互式移动优先原型。挑战源于设计团队为开发团队创建文档与开发团队构建事物的方式之间的脱节。设计团队主要关注更大的屏幕体验,并由于时间短以及利益相关者无法“在移动中思考”的印象而以静态组合形式展示他们的作品。这导致了跨设备的体验不一致,因为前端团队必须解释设计如何适应较小的屏幕。这导致整个团队的沟通中断和沮丧。 Nordin 的主要建议是从静态组合转向交互式、自适应 Axure 原型。
解决方案
该解决方案涉及两个主要步骤。首先是通过展示原型在清晰度和响应能力方面的优势,让设计和产品方面的领导层参与到过渡中。这导致了足够的支持,让设计师接受如何使用该工具的培训。第二步是向设计团队展示如何在项目中使用原型。这是通过两个主要项目完成的:重新设计网站的网络研讨会部分和重新设计“我的图书馆”,这是一组供读者使用的内部功能。尽管设计团队最初表示需要更高的视觉保真度,但团队最终对创建可作为主要设计文档的更高保真度原型变得更有信心。该团队还开始在设计过程的早期阶段采用移动优先方法,并使用注释来支持开发人员。
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