技术
- 分析与建模 - 机器人过程自动化 (RPA)
适用行业
- 设备与机械
- 医疗保健和医院
用例
- 租赁金融自动化
- 物料搬运自动化
服务
- 培训
关于客户
Trumpet 的大多数客户都是来自医疗保健和法律垂直领域的企业,这些企业提供关键服务并依赖于功能和基于数据的准确性。这些客户希望使用自动化技术来了解它如何影响他们的运营以及投资回报的程度。 Trumpet 从第一原则流程咨询开始,以消除不必要的步骤,然后利用 RPA 等灵活的低代码工具来创建自定义解决方案。它们简化了工作流程并自动执行任务,使客户的团队能够在几分钟内完成以前需要数小时或数天才能完成的任务。 Trumpet 还提供培训,以确保轻松采用新系统,使客户能够专注于他们最擅长的事情。
挑战
Trumpet 是一家拥有 20 年工作流程自动化历史的公司,面临着重大挑战。他们的使命是帮助客户利用自动化,主要通过使用光学字符识别 (OCR) 工具,使员工的工作更加高效和愉快。然而,他们的高成本专有工具是一个重大障碍,使得许多潜在客户无法承担他们的服务。 Trumpet 需要从使用专有工具转向更实惠、可扩展的自动化解决方案。该公司正在积极寻找一种创新的服务模式,能够准确地向客户展示自动化技术对其业务的影响。市场上最著名的品牌提供的传统供应商机会限制太多,而且在价格方面没有希望。
解决方案
在首席执行官 Ryan Detlaff 的领导下,Trumpet 开始转向基于订阅的自动化。他们将机器人流程自动化 (RPA) 视为一种合理的解决方案,并开始寻找合适的 RPA 供应商。他们选择了 ElectroNeek Bronze Tier 套餐,该套餐为他们提供了 RPA 技术工具和一些联合业务计划。该方案得到了 ElectroNeek 在技术、业务和服务方面三级支持的支持,使 Trumpet 能够开始以订阅方式向客户销售 RPA 解决方案。订阅模式的灵活性使 Trumpet 能够从较小的项目开始,从而快速获胜,向客户展示 RPA 的价值。随着这些快速成功的积累,客户开始发现 RPA 的实际价值以及许多其他项目的潜力,这些项目可以通过 ElectroNeek RPA 生态系统提供的订阅定价来解决。
运营影响
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