技术
- 平台即服务 (PaaS) - 应用开发平台
- 传感器 - 温度传感器
适用行业
- 金融与保险
- 零售
适用功能
- 维护
- 产品研发
用例
- 实时定位系统 (RTLS)
- 时间敏感网络
服务
- 云规划/设计/实施服务
关于客户
TSB 银行是英国第七大零售银行,隶属于西班牙萨瓦德尔银行集团。它为超过 500 万客户提供服务,并在 AWS、IBM Cloud 和 BT Cloud 上构建了现代银行平台。
挑战
TSB Bank 需要加速数字创新以满足客户偏好,但向动态多云架构的过渡带来了整个 IT 环境的复杂性。
解决方案
TSB 实施了 Dynatrace,这是一种一体化解决方案,可为其多云环境提供全栈可观测性。 Dynatrace 的人工智能驱动方法可实现自动发现和检测,使 TSB 能够实时洞察客户体验。 Dynatrace 提供的 AI 帮助帮助 TSB 优化客户旅程并消除警报噪音。借助 Dynatrace,TSB 拥有单一事实来源,从而改善了团队之间的协作。
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