Universal Forest Products, Inc. 案例研究
公司规模
Large Corporate
地区
- America
- Asia
- Europe
国家
- United States
产品
- TabWare EAM
技术栈
- Cloud Computing
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 功能应用 - 企业资产管理系统 (EAM)
- 基础设施即服务 (IaaS) - 云计算
适用功能
- 维护
用例
- 资产健康管理 (AHM)
- 预测性维护
服务
- 系统集成
- 培训
关于客户
Universal Forest Products, Inc. 是零售、工业和建筑市场领先的工程木材和建筑材料制造商和经销商。其产品包括用于家居美化的天然木材、复合木材和塑料产品、用于工业和农业的托盘和容器、特种混凝土成型产品、用于现场建造和移动房屋行业的预制屋顶和地板桁架以及墙板。UFPI 成立于 1955 年，总部位于密歇根州大急流城，在北美、欧洲、亚洲和澳大利亚设有分支机构。这家上市公司的收入超过 30 亿美元，拥有约 10,000 名员工。
挑战
Universal Forest Products 在全球拥有 130 家工厂，每家工厂都独立运营。最初，只有一家工厂拥有 CMMS/EAM 系统，少数工厂拥有纸质工作单系统，但大多数工厂根本没有系统。各工厂的维护人员也各不相同，从一两个人到 15 到 20 人的团队不等。缺乏正式的预防性维护系统对工厂的生产力产生了影响。意外故障导致昂贵的维修和加班费用。管理层没有精确的方法来确定维护费用。随着工厂引入更先进的设备，按照制造商的建议对设备进行维护变得至关重要，以便保留保修并实现预期的生产力增长。
解决方案
在整个公司范围内采用单一的 CMMS/EAM 解决方案是当务之急。2012 年，执行副总裁和制造部门副总裁开始寻找能够满足 UFPI 需求的系统。Aptean TabWare EAM 之所以被选中，是因为它具有标准流程和工作流程的全功能、易用性和总拥有成本。公司设立了专门的维护系统负责人作为单一联系点，以简化 TabWare 的实施和系统用户培训。拥有一个拥有合适技能的人使实施更容易规划、安排和支持。公司认为，让员工接受系统的最佳方式是尽早“参与其中”。为此，EAM 系统负责人检查了每个用户角色在系统中会做什么，以便将培训重点放在他们的具体职责上。培训环境中呈现的场景模拟了每个用户角色。然后，新用户开始使用 TabWare，将实际工作订单输入实时系统以强化学习。
运营影响
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