适用功能
- 维护
- 产品研发
用例
- 租赁金融自动化
- 时间敏感网络
关于客户
Vivint 是一家优先考虑客户体验的智能家居和自动化公司。他们的目标是通过自动化帮助家庭过上更安全、更美好的生活。 Vivint 拥有 190 万客户和 11,000 名员工,其技术已紧密融入数百万人的生活。
挑战
Vivint 需要加快创新速度,在不影响客户体验的情况下更快地将新功能推向市场。他们的监控解决方案无法提供了解客户交互和确定需要改进的领域所需的深度可见性。
解决方案
Vivint 将 Dynatrace 实施为更加自动化和智能的解决方案,以增强其技术和软件生态系统的可观察性。 Dynatrace 的全栈可观察性和先进的自动化使 Vivint 能够自信地进行创新并快速解决可能影响客户体验的任何问题。
运营影响
数量效益
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