Raycom Sports, a production and marketing company based in Charlotte, North Carolina, faced the challenge of meeting the high expectations of fans for game day broadcasts. The company, which produces live broadcasts of 140 football and basketball games for the Atlantic Coast Conference (ACC) each year, needed to deliver an immersive, fast-paced, and entertaining experience across multiple media platforms. The challenge was not only to capture the game but also to generate compelling content from it. The increasing demand for content and the need to keep up with consumption demands required a robust and efficient technology solution. Furthermore, Raycom Sports had to manage the escalating need for storage due to the increasing content creation and the urgent requirement to preserve ACC history, which was recorded on 25,000 tapes dating back to the early 1980s.

The challenge was to provide festival engineers with an intuitive, high-quality live sound console to handle mixing their artists at a demanding 3-day festival, Riot Fest, with minimal setup and sound check time. The festival required a system that could deliver exceptional sound quality and seamless show file compatibility. The system also needed to be user-friendly to accommodate the various engineers who would be operating it during the festival. The challenge was further compounded by the tight schedule and the high expectations of the festival's veteran production manager, Grant Simmon.

The challenge was to compose and produce 43 minutes of music each week for the popular CBS show Survivor. In the time-intensive world of TV and film production, deadlines are everything. For the composers behind the music, it’s a non-stop series of moving targets, with last-minute changes followed by more of the same. Creativity is just the beginning—fresh ideas need to come fast and furious, and your creative tools need to keep pace. Emmy-winning composer Russ Landau’s Pro Tools-equipped studio is where he cranks out the weekly music beds for the hit CBS show Survivor, and with 43 minutes of music every week, it’s a compressed schedule even by TV standards.

The Savannah College of Art and Design (SCAD) hosts the Savannah Film Festival annually, a week-long celebration of cinematic creativity that showcases both award-winning and emerging student filmmakers. Over the years, the festival has grown from a student showcase to include high-profile, international entries. The challenge was to manage the largest university-run film festival in the country, which includes competition film showings, special screenings, workshops, and honoring cinematic luminaries. The festival also features important educational components that benefit both SCAD students and the public. The challenge was to ensure the smooth running of the festival, provide a platform for students to learn from industry professionals, and maintain the high standard of the festival.

The production team of the James Bond film, Spectre, faced a significant challenge in handling an extraordinary volume of video footage and designing an accompanying soundscape for the movie. The plot of the 26th installment in the franchise was complex, involving multiple locations and a large cast of characters. The team had to weave this intricate narrative seamlessly while dealing with a huge volume of footage. The challenge was further compounded by the need for seamless collaboration between the director and editorial teams. The supervising sound editors, Karen Baker Landers and Per Hallberg, were tasked with creating the perfect soundtrack to echo the high octane adventures of James Bond. They had to overcome a challenging edit on Spectre, requiring them to work closely with the video and sound teams.

The challenge was to cut, edit, assemble, control and access massive amounts of performance capture footage and dialogue for the latest iteration of the Star Citizen video game series. This massive multiplayer online title, which also aims to encompass first-person shooter, space trading and combat simulator elements, is a mammoth creative and production effort on a galactic scale. The game, recognized by Guinness World Records as the top crowd funded game, and incidentally the top crowd funded project, in the world, has gathered more than $100 million to allow it to command the best actors, and the best technology, to further the development of its sci-fi simulation. The latest development, Star Citizen: Squadron 42, is a single-player campaign that takes place within the Star Citizen universe. With ground-breaking cinematic techniques and best-in-the-industry game design, major stars such as Gary Oldman, Mark Hamill, Gillian Anderson and Andy Serkis have provided performances and voices for CG characters in the mission driven game.

The challenge was to update Germany’s longest-running musical theatre production, Starlight Express, to provide the audience with the most immersive audio experience possible. The Starlight Express runs in a purpose-built venue specially designed for the show, and the 40-strong roller skating cast utilizes the entire room for the performance. Andrew Lloyd Webber’s vision was to deliver maximum separation of the instruments, which led the team to explore an immersive sound concept early on for the show’s update. The complexity of the task was amplified by the need to ensure the best results for all parties involved.

Genomic Health, a leading provider of genomic-based diagnostic tests, was facing a significant challenge with their financial process. The company operates within the insurance industry, which necessitates complex financial processes. Genomic Health had been using their data warehouse (EDW) to manage revenue recognition. However, the data warehouse did not work within the ERP system (NetSuite), which meant all revenue information was handled and stored within the data warehouse. Consequently, financial data needed for income statements and balance sheets had to be transferred from the data warehouse into NetSuite, using a home-grown process. This method soon became an issue for the insurance industry auditors who regularly review Genomic Health’s accounts. The company needed a better financial process that would satisfy the auditors, keep financial information within NetSuite, and allow the data warehouse team to access and pull the data they needed in the format required for their reporting.

In 2015, AFG Distribution, a rapidly growing wholesaler, decided to modernize their ECommerce order fulfillment and inventory updating processes. This included moving to a new ERP system, switching from Magento to the Shopify marketplace platform, and setting up integrations with other marketplaces. The challenge arose when they moved from a legacy ERP system to NetSuite and selected Celigo as the integration solution to connect to marketplaces like Amazon, Walmart, eBay, Shopify, and their own business site. Prior to the switch, the team was burdened with a lot of manual processes for inventory updating and other Ecommerce processes. They were spending between four to eight hours a day fixing website errors and reconciling inventory, which negatively impacted their customer service.

Hookit, a leading sponsorship analytics and valuation platform for sports, experienced rapid growth in its order volumes over the past few years. This growth outpaced the capabilities of their existing accounting and CRM systems, leading to operational inefficiencies. The team, led by Steve Sam, was manually entering orders, which was not only time-consuming but also led to difficulties in managing deferred revenue schedules and properly recognizing revenue. The company was also struggling with data and manual billing issues due to the misalignment between their accounting system and Salesforce. The need for a custom billing schedule in Salesforce that could be transferred to NetSuite for billing was a critical requirement for the company.

Huppin’s, a Spokane-based consumer electronics retailer, faced a significant challenge in integrating transactions across all their sales channels. They had two websites running on Magento, one for regional customers and another for national customers, along with additional storefronts on third-party marketplaces like Amazon. As they began to implement NetSuite as their ERP, they needed a partner to unify their direct and third-party orders. Their goal was to streamline and automate the processing of these transactions from various storefronts. Without automation, they would face obstacles during peak ordering periods, inhibiting their growth and ability to explore new opportunities.

LogMeIn, a leading SaaS company, faced several challenges as it expanded to become one of the largest SaaS companies globally. The company had to manage over a dozen subsidiaries with multiple bank accounts for different currencies, which led to a lack of visibility across its data. To apply customer payments for thousands of invoices daily, LogMeIn relied on weekly CSV uploads, a manual and time-consuming process. Additionally, as the company transitioned its Mexico and Brazil subsidiaries from a legacy ERP to NetSuite, it encountered unique regulatory requirements to register invoices with local governments. Lastly, LogMeIn sought to automate collections based on information in both Salesforce and NetSuite to efficiently track customers at risk of non-payment.

MOTIS Brands, a leader in the loading, hauling, and accessibility industries, began as a small eBay seller of ramps and quickly expanded to offer additional products across various channels. With rapid growth, the company started acquiring additional brands, aiming to standardize operations to improve efficiencies and achieve scale. As MOTIS increased its product offerings and expanded into new channels, including Amazon and Walmart, the growing volume of transactions became increasingly difficult to manage, especially with a small operational team. Product, order, inventory, and pricing information had to be manually uploaded from one system to another, leading to hours spent on low-value work and error correction due to manual processes. The company also faced maintenance issues when trying to leverage unmanaged solutions for Amazon, particularly when taxonomies were not updated.

After separating from its parent company, Jack in the Box, QDOBA replaced its legacy ERP with NetSuite to manage its 700 stores and support its rapid growth. Concurrently, the company adopted Boomi as its iPaaS. However, the IT team found that they could not automate certain processes quickly enough with Boomi. More worryingly, the team lacked the necessary visibility when errors occurred, which were expensive and time-consuming to resolve. After two years, QDOBA decided to seek a more scalable solution.

Stio, a direct-to-consumer outdoor mountain lifestyle brand, was experiencing significant growth and selling through multiple channels, including its website, retail locations, and marketplaces. The company leveraged inventory from its physical stores to fulfill both online and offline orders. However, Stio realized that it needed to automate order fulfillment and inventory management to support its growth and plans for opening more physical locations. The company chose NetSuite as the platform to support its omni-channel selling strategy. The challenge was to seamlessly integrate Stio’s eCommerce platform, Magento, with NetSuite to gain real-time, accurate visibility into inventory across all stores. Stio needed a reliable platform that would allow daily operations to run smoothly and enable the team to focus on supporting activities that increase sales rather than on systems integrations. Additionally, the company wanted complete visibility into the integration between NetSuite and Magento to quickly monitor and troubleshoot any technical problems that could result in late orders, lost sales, and unhappy customers.

Swapcard, a rapidly growing company, was facing challenges due to the adoption of multiple applications across various accounting teams in different countries. This led to a lack of visibility into its cash position, frequent manual errors, and accountants spending 95% of their time on tasks unrelated to analysis and reporting. Additionally, the company had adopted Salesforce, which required a level of customization that complicated the company’s ability to deliver complete, accurate data across all systems. The team decided to embark on a project to consolidate accounting solutions where possible, and integrate the remaining systems where needed.

Tea Forté, a renowned American tea company, was grappling with an outdated ERP system and an integrator solution that was incapable of managing the intake of items with lot codes, a crucial aspect of their wholesale business. This led them to switch to NetSuite as their new ERP system in 2017. However, the transition posed a new challenge - the need for seamless data interchange between their third-party logistics providers (3PLs) or warehouses, and NetSuite. The company sought a solution that would ensure smooth integration with minimal issues.

Air Canada, the country's largest airline, faced significant challenges during the COVID-19 pandemic. The aviation industry was hit hard, and Air Canada was forced to lay off nearly 50% of its employees. This resulted in increased anxiety, lowered morale, and additional pressure among the remaining employees. The situation highlighted the need for a comprehensive wellness resource that could offer practical guidance and support for all team members, from front-line employees to those working behind the scenes. The existing health and wellness program was deemed insufficient to address the current needs, necessitating a complete overhaul.