IntelliSurvey：利用物联网加速调查开发
技术
- 网络与连接 - 5G
适用行业
- 设备与机械
- 国家安全与国防
适用功能
- 产品研发
用例
- 人员跟踪与监控
服务
- 系统集成
- 测试与认证
关于客户
IntelliSurvey 是复杂在线调查的首要资源。该公司成立于 2001 年，总部位于加利福尼亚州拉德拉牧场，在美国、欧洲和亚太地区拥有 95 名员工。 IntelliSurvey 业界领先的调查软件在专家项目经理的支持下，捕获关键的市场数据，从而实现更好的业务决策。该公司为包括全球财富 500 强公司在内的多元化客户群提供服务，并以比竞争对手快 50% 的编程周转速度而自豪。
挑战
IntelliSurvey 是复杂在线调查的领先提供商，在保持分散在全球的员工队伍之间的高效沟通和协作方面面临着重大挑战。该公司 75% 的员工位于加利福尼亚州拉德拉牧场总部以外，因此需要一个强大的解决方案来确保无缝协作和对客户的响应。调查开发速度是 IntelliSurvey 的一个关键业务优势，尽管员工分布在不同的地域，但该公司仍需要保持这一优势。该公司之前的本地电话系统不足以满足这些需求，需要更先进的集成解决方案。
解决方案
IntelliSurvey 采用了基于 RingCentral Global Office™、RingCentral Meetings™ 和 RingCentral Glip® 的云通信和协作解决方案。该解决方案用与用户的 Google G Suite 应用程序完全集成的软电话取代了公司旧的硬电话。 RingCentral Mobile® 应用程序确保出差的员工不会错过任何一个电话。 RingCentral Meetings 提供了举行日常站立会议的平台。然而，最显着的影响来自 RingCentral Glip®，这是一款一体化团队消息传递中心，可减少电子邮件混乱，并提供文件共享、屏幕共享、搜索、日历和集成任务管理工具。通过 IT 测试后，Glip 在全公司范围内采用，并与 Google Drive 和 Atlassian 产品集成以实现安全文档共享。
运营影响
数量效益
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