利用物联网优化送货上门：C Chez Vous 和 Opti-Time 的案例研究
技术
- 分析与建模 - 实时分析
适用行业
- 设备与机械
- 运输
适用功能
- 物流运输
- 采购
用例
- 库存管理
- 最后一英里交付
服务
- 系统集成
关于客户
C Chez Vous是一家成立于2008年的“最后一英里”配送公司。它是CASINO集团的子公司，主要管理重量超过30公斤的CDISCOUNT产品的送货上门服务。该公司通过其位于圣艾蒂安的物流中心、33 个区域机构和 9 个卫星基地开展运营。它在法国拥有45个配送平台，并在全境设有500个提款点。该公司每天处理 300 至 400 次送货上门，每年送货量超过 100 万次，提取积分达 150 万次。
挑战
C Chez Vous 是 CASINO 集团的子公司，是一家“最后一英里”配送公司，主要管理重量超过 30 公斤的 CDISCOUNT 产品的送货上门服务。该公司在法国拥有45个配送平台，分布在全境500个提款点，每天送货上门300至400件，每年处理超过100万次配送和150万个提款点。随着公司经历强劲增长，建立集中、自动化的预约和送货上门工作流程（包括电子送货单）变得至关重要。该公司还需要实时优化数量驱动的预约安排。由于需要交付数十万种产品，C Chez Vous 需要一种能够集成到其信息系统中并考虑所有必要的交付参数的工具，例如产品的性质、尺寸、送货员的能力、服务的性质和客户的位置。
解决方案
C Chez Vous 选择 GEOCONCEPT 的 Opti-Time 来优化其输送系统。选择 Opti-Time 主要是因为其路线优化性能、整体人体工程学以及与该工具集成的预约模块。这种灵活且可扩展的解决方案使 C Chez Vous 能够随着时间的推移升级其配送系统，确保最佳的路线调度管理。 Opti-Time 的安装意味着 C Chez Vous 的交付时间表得以合并并实时持续更新。考虑到公司的所有物流限制和客户可用性，交付计划是最佳的。在 CDISCOUNT 网站上下完每个订单后，客户都会收到一封订单确认电子邮件，其中包含解决方案生成的建议预约。如果没有客户回复，该预约将保留在交货计划中。 C Chez Vous 还可以轻松、即时地同时显示已确认和未确认的约会。
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