Pret Communique 与 AuraQuantic 的转型：案例研究
技术
- 基础设施即服务 (IaaS) - 云计算
- 网络与连接 - NFC
适用行业
- 设备与机械
- 电信
适用功能
- 维护
- 销售与市场营销
用例
- 库存管理
- 零售店自动化
服务
- 系统集成
- 培训
关于客户
Pret Communique 是墨西哥电信服务的主要分销商，由全球最大的电信行业公司 AT&T 提供服务。该公司在墨西哥各地拥有 100 多个销售点，主要位于墨西哥城及其大都市区。这些商店通过向大量顾客提供广泛的产品和服务（包括互联网、手机套餐和移动设备）来促进技术的采用。在流程自动化、无代码应用程序设计、云计算、人工智能和商业智能等数字技术的重大进步和业务采用的推动下，该公司处于技术变革的最前沿。
挑战
Pret Communique 是墨西哥领先的电信服务分销商，其运营面临多项挑战。该公司拥有计算销售佣金的创新系统，但需要特定的技术知识来配置新的计算。这导致对技术咨询服务的持续需求，增加了成本并降低了系统的灵活性。此外，与人员选拔、内部审计和具体请求相关的行政程序是通过电子邮件处理的，这使得它们难以跟踪，并且涉及手动、重复性任务，导致纸张消耗过多。由于系统的复杂性，该公司还面临着高昂的许可成本和配置操作的困难。电子邮件是用于管理“支付链接”的主要工具，导致人为错误、数据重复、处理时间长以及缺乏集中信息。普雷特公报需要加快内部审计流程并优化人员选拔和招聘。
解决方案
Pret 公报实施 AuraQuantic 来自动化、优化并确保与人力资源、销售和系统相关的各种业务流程的持续改进。该公司开发了员工控制、硬件控制、内部审计流程、佣金计算以及“支付链接”集中化的流程。员工控制流程包括员工入职、离职和部门变动。硬件控制过程允许对公司中所有可用的计算机设备进行盘点。内部审计流程使 Pret Communique 能够对可用库存进行详尽的控制，并通过对实体销售点的定期审计来降低可能的风险。佣金计算流程以更灵活的平台取代了当前的佣金系统，可以简单灵活地定制佣金计划。 “支付链接”流程的集中化使得请求和集中支付链接变得更加容易，从而实现即时识别并无需搜索大量电子邮件。
运营影响
数量效益
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