技术
- 分析与建模 - 过程分析
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 设备与机械
适用功能
- 质量保证
- 销售与市场营销
用例
- 质量预测分析
- 过程控制与优化
服务
- 测试与认证
关于客户
IOZ 是一家总部位于瑞士的专业服务公司。该公司成立于 2007 年,帮助瑞士德语区的企业采用 SharePoint 作为其质量管理系统的平台。 IOZ 专注于 SharePoint 和 Nintex 自动化,为客户提供有效且轻松的流程映射和管理解决方案。该公司致力于帮助客户从微软技术中获得最大收益,其中包括 Nintex,这是唯一一款非微软本身的微软生态系统软件,该公司将其纳入其使用的最重要技术之一。
挑战
IOZ 是一家瑞士专业服务公司,面临着双重挑战。首先,他们的客户需要一个可以轻松与 SharePoint 集成的业务流程管理解决方案。其次,IOZ 本身需要一个解决方案来彻底改革其质量管理计划。该公司专门从事 SharePoint 和 Nintex 自动化业务,意识到许多客户仍然需要有效且轻松的流程映射和管理解决方案。 IOZ 还面临着大量流程的困扰,其中一些流程是他们以前不知道的,并且需要一种方法来简化和优化这些流程,以提高效率和盈利能力。
解决方案
IOZ 在 Nintex Promapp® 中找到了自己的解决方案,这是一个完整的业务流程映射解决方案,可通过直观、灵活和可定制的工具简化流程管理。 IOZ 的客户能够自行实施简单的解决方案,并就更大的挑战向 IOZ 寻求咨询。在内部,IOZ 使用 Nintex Promapp® 对所有流程进行全面审查,重新分配流程以匹配员工职责。该公司确定并绘制了 100 个流程,将总数减少到 42 个,精简了 58%。这种重新分配确保了问题和行动项目能够向正确的员工提出,从而获得更快、更准确的响应。 IOZ 还在疫情期间使用 Nintex Promapp® 过渡到 100% 远程工作模式,修改了必要的流程,以实现快速、成功的过渡。
运营影响
数量效益
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