Clarity

Business Consultants, Inc. (BCon), a Japan-based company established in 1964, had been successful in providing management training solutions in Japan for many decades. However, as the company expanded its consulting services to companies with a global footprint, it faced the challenge of establishing a global web presence for all its solution offerings. The company needed to design and implement multiple web portals that could share resources and be easily customized to handle dynamic access control for multiple roles. Additionally, BCon required a strategy to handle global SEO needs and the distribution and security of resources for their global consulting partners.

BHPI, a nonprofit Managed Behavioral Healthcare Organization (MBHO) based in Detroit, was facing significant challenges with their existing Content Management System (CMS). They found it to be clunky, outdated, and poorly designed, which was not representative of their brand. The organization also required a platform that could support child portals and dynamic content, enabling secure portals integrated with their Active Directory. This would allow them to control the content displayed for specific members and providers. Furthermore, they wanted to update the overall look and feel of their site, including all graphics, to better represent their identity and brand.

Valisure, a pharmacy dedicated to chemically validating all its products, faced several challenges. The company had a unique proposition of validating and signing each lot of every medication sold, but they lacked a platform to display and market this differentiation. They also needed to certify with LegitScript to offer their prescription medications online. Additionally, they had signed a contract with a new payment provider, which needed to be integrated with their PrimeRx ERP. Their investors were demanding significant progress in launching a solution, putting their future funding at risk. Lastly, Valisure could only sell specific prescription medications to clients in certain states. They needed a solution that could limit the ability to view or purchase prescription medications based on the state the client was ordering for.

ACON Laboratories, a prominent name in the in vitro diagnostics industry, was facing a significant challenge in improving the care of diabetics. The traditional method of monitoring blood glucose levels involved the patient lancing their finger, using a test strip to test their blood glucose level, and then recording that value in a notebook. This data was then reviewed by a doctor every six months. However, this method was flawed as it failed to capture the instances when the glucose level was extremely high or low. Furthermore, it relied on the patient's memory of their diet and activities, which could be unreliable. The need for a more accurate, real-time, and comprehensive monitoring system was evident. ACON was also planning a humanitarian effort to provide diabetic care to remote villages in Africa, which required a solution that could be easily implemented and used in areas with limited resources.

Dude Solutions, a company known for delivering cost savings, efficiency gains, and operational improvements for its clients, faced a significant challenge as their community started to grow. Their online community and portal needs expanded, necessitating a complete revamp of their corporate image and delivery of digital assets. However, their internal resources lacked the custom development capabilities required to execute their new online plans. They needed a solution that could not only rebrand their image but also enhance their online community capabilities, improve the management, searching, and sorting of their digital assets, and build out custom navigation and user interface/user experience (UI/UX).

goAfrica, a B2B marketplace aimed at facilitating trade within Africa, faced significant challenges in its quest to become the Alibaba.com of Africa. The founders, despite their extensive experience in Africa, were unsure of how to create a global marketplace that could accommodate multiple languages and currencies. They also faced the daunting task of securely handling potentially massive payments. For instance, if a Kenyan buyer wanted to purchase a $500,000 combine from Komatsu in Japan, how could they ensure that the order would be paid for and shipped as expected? The founders needed a solution that would not only provide a secure payment system but also allow for easy communication between buyers and suppliers, real-time currency conversion, and a platform for suppliers to showcase their products.

LDR Medical, a global innovator in Cervical and Spinal devices, faced the challenge of building a cohesive corporate culture across its offices in France, America, China, and Brazil. The company highly values its employees and their work-life balance, celebrating their successes and investing heavily in corporate events. They also frequently relocate employees and have many traveling to meet with teams in other offices. The challenge was to create a communication hub that could deliver on all these fronts, fostering a sense of unity and engagement among employees spread across different countries.

Mechanics Bank, a century-old institution with a rich history of serving local businesses and families, was facing a significant challenge. Despite their excellent traditional banking practices, their online banking services were not up to the mark. The bank's online platform lacked a user-friendly design and was not mobile responsive, which was a significant drawback considering the increasing number of mobile customers. The bank needed a platform that could provide a range of services such as mobile banking, ATM and branch locator, loan applications, and account status updates. The challenge was to create a fresh, easy-to-use design that would be mobile responsive and capable of providing a comprehensive range of banking services.

Merck Animal Health, a division of Merck Pharmaceutical Company, is a global leader in veterinary medicines and services. One of their products is a micro-chip for pets, which offers benefits such as pet tracking and encoding the chip to pet feeders and doors. This product is ordered by pet owners, clinics, and veterinarians through an online portal. However, the company was facing a significant challenge due to an upcoming payment standard deprecation, which meant their site would no longer be able to accept credit card payments. Additionally, the company needed a new user experience (UX) design that could cater to the diverse needs of their various customers. The company also needed a technology refresh to meet the latest standards. The most pressing issue was the short timeframe of two months to implement these changes.

Paradigm Spine, a leader in non-fusion spinal implant technology, was preparing to launch a new product, the Coflex Interlaminar Stabilization device. This innovative product was designed to improve the quality of life for patients suffering from lumbar spinal stenosis and age-related spinal deformities. However, the company faced a significant challenge in marketing the product effectively. The Marketing Director, Lori, was tasked with finding a design company to create a new marketing site for the product launch. The challenge was compounded by a tight timeline and limited oversight, as Lori was also busy preparing for the press release and product tours. The company needed a solution that would not only create an effective marketing site but also provide a user-friendly platform for potential patients and surgeons to learn about the product.

SourceMark, a product innovation, manufacturing, and distribution company based in Nashville, Tennessee, was facing several challenges. The company had a diverse range of needs from different sites and applications but lacked a robust platform to support their disparate environment. They wanted to establish a new eCommerce storefront for their medical products, with the capability to take requests for custom quoted pricing. Additionally, they needed a platform designed for extensibility to handle many custom EDI connections to their vendors, which would include the addition of split and drop-shipping. The platform also needed to be scoped to specific roles, allowing users like nurses to log in and only see relevant products. Lastly, they wanted a companion mobile application linked to the eCommerce store, enabling users to view and check on their orders.

Surface & Panel, a magazine dedicated to the panel-based furniture industry, faced the challenge of transitioning from a print-based business to an online media platform. The move was not just about creating an online presence, but also about replicating the print magazine's business model online. This included selling advertising space, tracking ad performance, and managing subscriptions. The magazine was filled with a variety of print ads and promotions, and the client wanted to replicate this complex structure online. Additionally, the online magazine was to be hidden behind a subscription login, which added another layer of complexity to the design and functionality.