Parsable

Coca-Cola European Partners Germany (CCEP DE) operates in a complex beverage market, catering to approximately 325,000 retail and foodservice customers and bottling and selling 3.5 billion liters of mineral water and soft drinks annually. The complexity of the supply chain and the increasing demands on the workforce in production and logistics posed significant challenges for the company's approximately 7,000 employees. As part of its 'Fit for Future' strategy, CCEP DE was seeking digital solutions to alleviate the burden on employees and enhance the company's competitiveness. The company aimed to introduce digital assistants to the store floor, similar to the networking of employees with mobile devices in the sales organization. The goal was to provide employees with electronic instructions and interactive checklists to help them comply with all specifications and standards and prevent errors.

Silgan Plastic Food Containers (PFC), a global leader in high-barrier plastic packaging, faced several operational challenges. Despite being an industry leader, the company struggled with issues related to transparency and management of tasks. The documentation process was entirely paper-based, leading to a lack of clarity about who was responsible for what tasks and when they were completed. This lack of transparency affected operational results. Handing over responsibilities was also a challenge, especially when team members were absent. Missed tasks were difficult to address due to these issues. Additionally, Silgan was required to conduct one major audit and several smaller ones each year. However, the paper-based filing system made locating necessary documentation a time-consuming and difficult process.

Holcim, a global leader in innovative and sustainable building solutions, was facing challenges in optimizing field inspections and routine inspections in its Cement, Aggregate, Asphalt and Ready-Mix locations. Despite the availability of modern technology, heavy industries like Holcim still relied on tribal knowledge, outdated paper-based procedures, and lacked accurate, real-time data. This traditional way of working led to numerous questions such as how to perform inspections, the right sequence, the required equipment, and the last time it was done. Both new hires and senior workers faced these challenges as safety and sustainability measures were constantly evolving. Manual paperwork was not only cumbersome and slow but also prone to errors such as missing or lost records, or worse, work that wasn’t being done at all.