IsoMetrix

In 2008, Zimplats, Zimbabwe’s largest mining operation, analyzed its top risks and identified technologies that would reduce these risks in its operations. The company decided to implement an integrated system for EHSQ management. The safety system is embedded within their production systems. Recently, the mine had a fall of ground collapse, with zero injuries. The sensors that had been installed for remote monitoring of ground stability had allowed the company to evacuate everyone before the collapse occurred.

South Deep gold mine recognized that its way of managing health and safety was outdated and inadequate. Manually managing spreadsheets for example, posed many problems including difficulty with analysis, standardizing data throughout the company, and unsuitability in terms of formatting for reporting purposes. It required a lot of resources to manage, was time-consuming and inefficient, and was ultimately deemed to be unsustainable. South Deep thus desired an integrated system for environment, health, and safety – a digital system that would be able to centralize all EHS information, and provide the company’s management and leadership team with the information which they needed to gain rapid insights into the mine’s health and safety information, as well as save time compiling the necessary reports.

Endeavour Mining, a multinational gold mining company operating predominantly in West Africa, was facing difficulties collecting data from its various mining sites spread throughout West Africa. The existing data being collected was not sufficiently comprehensive nor was it being received timeously enough to satisfy the organization. It also did not suit its reporting purposes with regards to the increasingly important ESG measures and standards which are now typical throughout the industry. Furthermore, the company was saddled with an outdated EHS software system that did not offer the functionality and ease-of-use that Endeavour Mining desired. Finally, the organization needed a software package with multi-language support that catered for users with a primary language other than English.

Senwes, a leading agricultural company in South Africa, needed to implement Integrated Management Systems for Health, Safety, Environment and Compliance (HSEC), Enterprise Risk Management (ERM), Internal Compliance and Internal Audit. The ERM system was built to accommodate Senwes’s quantitative approach to assessing risk. Senwes monitors a risk register of around 260 identified risks within 22 risk categories throughout the Group. The group’s residual risk exposure range from USD 21 million with a very low risk tolerance level to around USD 42.5 million in catastrophic drought events. Senwes previously calculated their quantitative risks using spreadsheet-based systems that were not able to provide real-time information. They needed to replace these spreadsheets with a centralized, electronic system that would provide real-time risk assessment information.

Golder UK was tasked with implementing a system to capture the response of Stakeholders of the High Speed 2 rail project between London and Birmingham and report back to the The Examiners of Petitions for Private Bills of the House of Commons and the House of Lords. The project brief was to capture and monitor the responses of stakeholders in order for them to be reported back to The Examiners. All facets of the responses needed to be captured including the form of communication; the location of the area of concern; and the nature of the concern. In addition to this, strict controls had to be put in place ensuring that there was no duplication of responses captured.

Transnet Freight Rail, a transportation company based in Johannesburg, South Africa, was facing challenges with its quality management system. Prior to implementing IsoMetrix, the company's systems were primarily paper and spreadsheet-based. This made the generation of reports and the analysis of trends extremely difficult and time-consuming. The company needed a solution that could consolidate and import data from the previous systems and spreadsheets, and manage change effectively.

Sasfin Bank Ltd was facing challenges in managing its risk across 10 key areas including Operational risk, Business risk, Credit risk, Market & Investment risk, Capital Management risk, Funding & Liquidity risk, Reputational risk, and IT & Cyber risk. The bank was using outdated manual methods like Excel spreadsheets which were proving to be insufficient. The bank was also facing limitations in reporting due to its largely manual processes. The risk data was siloed and segmented throughout the company, making reporting a time-consuming manual process.

Metorex, a mining company operating throughout Southern Africa, was previously using a manual, paper-based system for managing various risk areas including safety, environment, and community. The company recognized the need for a systematic way of protecting business resources and income against losses to achieve strategic and operational objectives. The company was committed to the principles of the King III report, which included the need to control and manage risk exposures through appropriate risk reduction and mitigation actions. However, achieving this control and management was a challenge with their existing system.

De Beers Group, a global diamond mining company, recognized the need for a software solution to support their 'Building Forever' strategy, which is built on protecting the natural world, partnering for thriving communities, standing with women and girls, and leading ethical practices across the industry. The company had been using IsoMetrix since the late 1990s, but in 2016, they initiated a global strategy to drive sustainability and shared value. They chose IsoMetrix as a software vendor to develop and implement a standardized system for managing Environmental, Health and Safety (EHS) incidents, risk management, and actions across all their business units. This complex project, named 'Project Unity', aimed to standardize reporting requirements across eight individual business units to allow for group reporting. The business units where IsoMetrix has been implemented are in Botswana, Canada, and South Africa.

Impala Platinum Ltd, a leading producer of platinum group metals, was struggling with the management of its environmental, health and safety (EHS) data. The company's operations span across Southern Africa and internationally, generating a large amount of EHS data that needed to be captured and stored. The company's existing storage methods were inefficient, and the sheer volume of data made it difficult for the company's Safety & Environmental Manager at the Refineries division, Carina Burger, to extract useful EHS data when required. The company's policy required all incidents and audits to be loaded into the system, but extracting useful information, statistics, and relevant trends from the system was a cumbersome manual process.

Hernic Ferrochrome, the world’s 4th largest integrated ferrochrome producer, needed a robust system to manage Safety, Health, Environment, and Quality (SHEQ) and compliance within those areas. The company required a system that would integrate with the core of different information and process flow systems. A further essential requirement was a system that would exist as a management tool in handling the information obtained from the integration of these various systems. The company needed a system that would be fully functional from go-live onwards, simple to use, and can report correct data at any given time through reporting and dashboards. The company also wanted to manage all its 700 employees together with their 3000 contracted employees with regards to SHEQ. At any time, it was necessary to see who is on site as no contractor, or contractor’s staff member, who is not fully compliant in terms of rules and regulations, are allowed access to the property.

The company was using a spreadsheet-based risk management system which presented challenges in terms of data accuracy and time consumption. They needed an out-of-the-box solution that would be compatible with their strategy and goals. The company wanted to implement a company-wide EHS solution and wanted to reap the benefits quickly. They requested a rapid launch with a reduced group of users, with a plan to scale up rapidly and sequentially, site by site. The decision-making process in the company was the responsibility of two key people who were well experienced in safety management, IT and using various other systems.

Masana, a leading provider of petroleum solutions, was struggling with a manual and paper-based system for managing its Governance, Risk and Compliance universe. The company was facing issues with data loss, difficulty in collating data, and inability to track HSE incidents or actions related to the incidents. The data was scattered in many spreadsheets, and it was time-consuming to try collating data to build reports. The company needed a technology solution that could centralize their data, save time in creating detailed and accurate board reports, and allow their HSE team to conduct trend analysis and manage risks by exception.

EnviroServ, a leading waste management company, was in need of a software solution for safety, health, environment and quality (SHEQ) management. They required a system that could manage general SHEQ processes and streamline those unique to the waste industry. The company was growing and needed a solution that could scale with them. They also wanted to replace their manual, paper-based processes with an electronic SHEQ management system to reduce the time allocated to common tasks and record all incidents in real-time. During the software selection process, they faced the challenge of finding a solution that met all their specifications while remaining within the desired budget. During implementation, they faced the challenge of change management and implementing the system across many sites in a short time.