Case Studies.
Add Case Study
Our Case Study database tracks 18,927 case studies in the global enterprise technology ecosystem.
Filters allow you to explore case studies quickly and efficiently.
Download Excel
Filters
-
(91)
- (85)
- (8)
- (7)
- View all
-
(40)
- (37)
- (3)
-
(15)
- (12)
- (3)
-
(1)
- (1)
-
(1)
- (1)
- View all 5 Technologies
- (29)
- (16)
- (12)
- (12)
- (9)
- View all 18 Industries
- (92)
- (74)
- (11)
- (6)
- (4)
- View all 9 Functional Areas
- (71)
- (35)
- (34)
- (17)
- (10)
- View all 17 Use Cases
- (126)
- (16)
- (16)
- (1)
- (139)
Selected Filters
|
European Wax Center Case Study
European Wax Center, a rapidly growing lifestyle brand offering body waxing services and beauty products, was facing a challenge in consolidating and viewing transactional, associate, and guest data information across various company verticals including operations, finance, human resources, and legal. The data was spreadsheet-driven and flat, which made it difficult to analyze and draw insights from. The company needed a customizable data platform that could meet its specific business needs and allow for more efficient data analysis.
|
|
|
Genpact Achieves Reporting Nirvana with Domo
Genpact, a global professional services firm, was looking to bring automation and digital technologies into their marketing function. They needed a reporting tool that could enable real-time, data-driven insights powered by data from all channels and tools. The challenge was to find a platform that could connect disparate data sets and provide a user-friendly experience. The goal was to have accurate data at their fingertips so they could determine the right insight for the right audience, all in real-time.
|
|
|
How Domo helped power Unilever’s United for America Initiative
Unilever, a multinational consumer product goods company, launched the United for America initiative in the US to support communities devastated by COVID-19. The initiative involved a National Day of Service in May of 2020 and 2021, where Unilever’s employees and 170 corporate partners worked together to support the communities with more than $25 million in goods and services donated. However, the challenge was not finding employees willing to volunteer; the challenge was in coordinating and tracking their efforts. Unilever needed a system to accurately track the campaign impact and coordinate key resources, including volunteers and products.
|
|
|
Odele Makes Its Business Shine With Domo
Odele, a startup in the consumer packaged goods industry, was struggling with managing data using spreadsheets. The process was time-consuming and frustrating, taking up entire days to clean, code, and plug data into spreadsheets. The founders of Odele, coming from a corporate CPG background, understood the importance of data in expanding their brand. They wanted to build a data-driven business from the outset, but the initial struggles with spreadsheets were a significant challenge. They needed a solution that would allow them to make quicker decisions and ensure every dollar spent was being utilized in the best possible way.
|
|
|
Danaco Delivers Farm Fresh Reporting With Domo Everywhere
In the quick service restaurant chain world, fresh tomatoes, lettuce, potatoes, and other produce represent just a tiny percentage of the cost of a meal, which means there are usually only a couple of people dedicated to managing produce for hundreds or thousands of locations across the country. However, the perishable nature of produce means that roughly 40% of complaints are due to products being used past their best-by date. This results in a lot of challenges for the restaurant chain without the manpower available to solve them. Danaco Solutions helps large quick service restaurant chains overcome that challenge by working as their outsourced produce supply chain experts. Before Domo Everywhere, Danaco struggled to share reporting with its restaurant chain clients. They would end up sending a lot of reports, but there wasn’t a ton of interactivity.
|
|
|
Webata Delivers Top-shelf Insights With Domo
Webata, a company that provides data and insights to optimize digital shelf performance, product presentation, marketing, promotional materials, and more for brands selling through Walmart.com, faced the challenge of sharing real-time data with its clients. The company needed to provide its clients with the ability to make data-driven decisions to improve their Walmart eComm business. The challenge was to create reports and dashboards that are populated with the most current data, allowing clients to self-serve insights without wait or technical knowledge.
|
|
|
MX Uses Domo to Empower It’s Employees as It Transforms the Future of Money
MX, a company that helps banks, credit unions, and fintechs grow their business and power their solutions by providing the connectivity, data, and personalization required to power modern financial experiences, was facing a challenge. The company had nearly doubled its headcount within the last two years, with more than 50% of employees having less than a year of tenure. This rapid growth and high turnover rate meant that the people experience organization needed to do everything it could to engage employees. Additionally, the company needed to ensure that the work marketing does at the top level is reflected in the company’s bottom line.
|
|
|
Natio Finds Beauty in Its Data With the Help of Domo
Before Domo, Natio struggled to make use of the limited data it could access. While it received sales data from its top retailers, this data only provided high-level information that left the company blind to the nuances of which products and colors were selling and why. Because data was so difficult to collect and process, it was often stale by the time it was presented to the board, while static documents left company leaders unable to dive deep into the data to get answers.
|
|
|
Compass Agribusiness Keeps Farming Sustainable with Domo
Compass Agribusiness Management works with investors and farmers to operate high-performing, sustainable farming operations. They needed a better way to store and analyze the operational and financial data they were getting from their dozens of systems to better understand how their farms and business are performing. The data was scattered across multiple locations, making it difficult to draw conclusions and answer investor questions. They needed a solution that could bring all the data together in one place for better decision-making.
|
|
|
CAE USA Sees Insight Take Flight Thanks to Domo
CAE USA, the largest segment of CAE’s Defense and Security business unit, initially implemented Domo as a sales and marketing tool nearly seven years ago. The company designs and builds flight simulators for the world’s most complex, high-tech aircraft, and also provides complete classroom and in-flight training. The company started using Domo to manage its business development process so sales and marketing teams could optimize their efforts. Then the finance department started using it to process forecasting, planning and reporting. Then the engineers got their hands on it. The company has about 300 regular users, with 75 of those classified as power users.
|
|
|
National Tiles Simplifies its Contractor Management Process with Domo
National Tiles, a leading stone and tile installation provider in Australia, was struggling with a complex and error-prone process of scheduling jobs. The process required a team of schedulers to use multiple manual spreadsheets to book jobs. It would take the customer service team up to 10 minutes just to decide which contractor was capable of completing the installation, and then 20 more minutes to raise a purchase order. The process was not only time-consuming, but prone to errors. With information about contractor availability, skill sets, and locations all saved in different spreadsheets, the scheduling team constantly ran the risk of booking the wrong person for the job, frustrating the contractor and the customer in the process. It also began to affect the bottom line as mistakes would lead to overpaying for the installation, thereby eating into their margin.
|
|
|
Gant Travel helps business travelers adapt to the pandemic with Domo
The COVID-19 pandemic had a significant impact on the business travel industry. Gant Travel, a corporate travel management company, had to pivot its services from booking business travel to helping customers understand their travel commitments so they could make alternative arrangements. The company needed to quickly disseminate information to its account managers and travel managers. Furthermore, as the pandemic continued, Gant Travel realized that the disruption in corporate travel would impact the company and its customers for many months. They needed to redesign their dashboards and reporting to meet the needs for traveling during and after COVID-19.
|
|
|
How can data give your executive team a consistent source of truth?
Steuler Group, a manufacturing company with over 25 subsidiaries worldwide, faced a significant challenge in consolidating data from different sources and systems. This lack of a unified data source slowed down decision-making processes and hindered the company's ability to pivot processes, products, and operations effectively. The company's IT department was burdened with programming a system that could only be accessed by a few, and there was no single point of truth for data across the organization.
|
|
|
Data Analysis Drives Informed and Reasoned Decision-Making
PuroEGO, a Spanish company in the textile sector, was facing challenges in accessing detailed information quickly for strategic decision-making. In the retail sector, an overview of the entire logistical value chain is needed to plan strategies that allow excess stock to be relocated and to know exactly what the profit margin is each day. Before choosing the Domo solution, PuroEGO would prepare their reports manually in Excel, a task that would take a dedicated person two days to complete. Therefore, from Monday to Wednesday each week, they would be working without a complete vision of their margin or surplus, and by the time they had finished collecting and analysing the data, it was already two days out of date. PuroEGO’s objective was to have better control of its margins and surplus so it could rotate its stock more effectively, thus reducing operating costs and increasing profits.
|
|
|
New Zealand Rugby League Achieves Sellout Success with the Help of Domo
Rugby league is a significant part of life in New Zealand, but the pandemic severely disrupted it. While the game could be played safely at the club level within New Zealand and professionally in Australia, the country's stringent border controls made international play impossible for more than two years. To bring back international rugby league, New Zealand Rugby League (NZRL) knew it needed to leverage all the data at its disposal. After a two-year hiatus due to the pandemic, NZRL was given the chance to host an international doubleheader Test match, bringing the pinnacle rugby league event back to New Zealand shores. The challenge was to increase fan engagement and boost ticket sales for the match and beyond.
|
|
|
EDP Empowers a Green Energy Future with Help from Domo
EDP Comercial, a global leader in managing the transition to clean, renewable energy, was struggling with siloed data stuck in multiple departments across separate countries. The sheer volume of the data the company generated was overwhelming for business users when trying to use it to make decisions. The company needed a strategy that would allow it to treat data as the valuable corporate asset it is.
|
|
|
BacklotCars Drives More User Engagement With Domo
BacklotCars, an online marketplace platform for auto dealers, was looking for a way to collect and integrate data directly into their platform. The company wanted to provide users with easy and instant access to relevant insights to inform their deals, instead of having to request a manual report. The sales staff was using Domo to collect insights which they then shared with their specific auto dealer customers. However, this process still created an extra step of having to create and send out the report.
|
|
|
NLC Mutual Delivers Insurance Powered by Insight Thanks to Domo
NLC Mutual, a member-owned insurance provider serving the reinsurance needs of 28 states, was facing challenges due to the lack of a central business intelligence system. This hindered its ability to leverage data when processing claims and underwriting coverage. Each state has its own systems for claims and underwriting management, making it difficult to collect data in a timely manner. The company was also struggling with collaboration issues with its members due to the lack of a unified data platform. The municipal reinsurance industry is highly competitive, with larger cities often looking for private options to see if they can find better rates compared to the coverage provided by their state. NLC Mutual needed a solution that could help them prove their value to customers and engage in proactive conversations.
|
|
|
Life Time empowers healthy lives and a healthy business with Domo
Life Time, a healthy lifestyle company, was facing challenges in managing its rapid growth across multiple categories while navigating the operational difficulties posed by the pandemic. The company had expanded its digital offerings to include on-demand and live-streaming fitness classes, health talks, virtual coaching, meditation, and in-person class registration on its app. However, it needed a way to analyze the data generated by the app to better understand its members and their goals. Additionally, Life Time was struggling with a complex spreadsheet-driven finance reporting process that was time-consuming and left little time for data analysis.
|
|
|
Intermix Delivers Data- Driven Fashion With Domo
Before Domo, Intermix had valuable customer data siloed across its marketing department, ecommerce operations, and retail locations. Because data was disconnected, a stylist making a recommendation about a pair of jeans had no visibility into the fact that her customer had been browsing dresses online the day before, which items were sitting in her online cart that she might want to try on, or the effectiveness of online promotions in spurring offline sales. The company struggled with store teams lacking real-time visibility into what items had been sold in a day on the website, often leading to the overselling of available stock and resulting in cancelled website orders.
|
|
|
Purchasing Power's Efficiency Improvement with Domo
Purchasing Power, a successful online retailer, was facing challenges in communicating metrics to company stakeholders as it required too much human intervention. The decision-makers in the company also needed mobile access to their data for convenience and efficiency. The company was seeking a solution that could streamline the process of data access and sharing, and provide real-time insights for immediate action.
|
|
|
Vinomofo's Transformation with Domo
Vinomofo, an online wine retailer, was facing challenges with data accessibility. The company's data was locked in its custom-built website, and whenever executives needed data for marketing segmentation or other purposes, they had to request it from the web team. However, the web team was often occupied with other projects, making it difficult for executives to obtain the necessary data. This lack of easy access to data hindered the executives from making informed business and sales decisions. The company was in need of a solution that would allow them to take ownership of their data and have a one-stop shop for all data access.
|
|
|
GlamCorner's Transformation with Domo
GlamCorner, Australia’s largest online designer fashion rental destination, was experiencing rapid growth but lacked detailed and accurate data to manage this growth effectively. The company was struggling to identify bottlenecks as it scaled, and the management was often left guessing how to help the business reach its potential. They needed insights into their inventory and its performance over time. They were also looking for real-time data instead of updates that were only available every week or month.
|
|
|
Zillow Optimizes Finance, Marketing and IT with Domo
Zillow, a widely-used real estate marketplace, was facing challenges with its media business's billing process. The process was manual and inefficient, involving multiple teams and taking approximately 30 hours a month to send out invoices. The company was looking for a solution to streamline this process and reduce the time spent on billing. Additionally, Zillow was interested in exploring other ways to improve its operations, such as analyzing ticketing data and process run times within IT.
|
|
|
Dal-Tile Overcomes Manual Processes and IT Inertia with Domo
Dal-Tile, an international manufacturer responsible for selling one out of every three floor tiles in the U.S., was still run on Excel, with analysts downloading data through Microsoft Access from its data warehouse. After migrating to SAP from its legacy JD Edwards mainframe, the company had hoped to get a better solution in place. Instead, it discovered that it had extremely limited management reporting tools in place. The company was looking for a solution that could automate report creation and delivery that before took days for an analyst to complete. It also wanted to provide mobile access to data.
|
|
|
Improving retail distribution sales productivity with data and analytics
Edrington-Beam Suntory, a prestigious spirits producer, was struggling with data transparency and efficiency in its sales operations. The company's sales data and pipeline information were siloed, with data being managed through Excel documents and third-party systems like SalesForce and internal CRM tools. This led to sales reports taking up to three days to complete, and the data was often up to a month old. This outdated data caused issues in sales performance, with accounts being lost and sales teams working from late reports. The teams were even duplicating calls due to outdated data, leading to up to 200 more calls being made per year.
|
|
|
ClearScore Becomes Driven by Data Thanks to Domo
ClearScore, a startup launched in 2015, aimed to provide free access to credit scores and reports for everyone. However, as the company expanded internationally, it faced challenges in understanding and interpreting its own data. Daily reporting had become complex and difficult to understand, and the company aspired to be data-driven but lacked a clear path to achieve this goal. The company wanted to make data accessible across the organization, enable self-serve reporting, free up time for data science, and provide a deeper understanding of the business.
|
|
|
Cisco Networking Academy Optimizes Marketing and Advertising Efforts with Domo
Cisco Networking Academy, an education program and platform, had a goal to positively impact one billion lives by 2025 through education around digital technology and its benefits. To achieve this, they needed to constantly build their funnel of students for their online, entry-level courses, and ensure that these students progress into tertiary institutions which can equip them for true career readiness in a digital world. They enlisted the help of digital agency krunch.co to help optimise its marketing and advertising efforts. They aimed to maximise student “return” on marketing spend, improve overall enrolments as well as those in areas of need, and reduce the average cost of each enrolment.
|
|
|
Can streamlined reporting improve your business model?
Verivox, a leading independent comparison portal in Germany, needed a solution that could provide accurate, transparent, democratised and easily accessible data from its website and business units. One of Verivox’s main goals was to map the market as closely as possible - a huge challenge given the variety of sectors they cover. To achieve this, it needed constant, real-time access to data, where teams could monitor, report and make decisions that improve customer satisfaction, increase traffic and facilitate internal decision-making. Prior to Domo, Verivox needed to improve its democratised access to all data sourced from the website, third-party data sets and internal management systems. Employees would access different versions of the data sets, limiting transparency and accuracy.
|
|
|
Myfreight's Transformation with Domo
Myfreight, an Australian freight management company, faced challenges with its transport management system (TMS). The system struggled to access real-time data from numerous sources, both internal and external, which hindered the company's ability to provide timely updates to customers regarding consignment status. The lack of agility in the available systems resulted in difficulties in customizing applications or adding new features to meet the demands of the growing customer base.
|
|