Suppliers > United States > Domo

Domo

Overview

HQ Location United States	Year Founded 2010	Company Type Private	Revenue $100m-1b
Employees 201 - 1,000	Website Open website	Twitter Handle @Domotalk

Company Description

Domo is a software company that offers a cloud-based management platform. The company's provides real-time access to quantitative and qualitative data. The company technology platform products include business cloud, reporting and dashboards, self-service analytics, data sharing and embedded analytics.

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Case Studies.

Traveloka's Implementation of Domo for Real-Time Data Analytics

Traveloka, a leading online travel portal in Southeast Asia, operates in a highly dynamic and competitive space. Any disruptions to the platform, even for a few minutes, could result in significant revenue loss. The company needed a tool that could provide real-time alerts for any disruptions, enabling quick rectification. Additionally, Traveloka required a self-service solution due to the high volume of employees needing access to data. The company was looking for a solution that could avoid creating a bottleneck for information and allow employees to serve themselves.

DHL Global Forwarding Enhances Temperature Controlled Logistics with Domo

DHL Global Forwarding’s Temperature Management Solutions group provides temperature controlled logistics for the pharmaceutical and biotech industries. Temperature is critical in shipping because certain pharmaceutical and biological goods can lose their efficacy if they do not stay within the required temperature range. This can have devastating consequences for someone who is relying on that medicine. The group needed a robust analytics tool that could work seamlessly with DHL’s proprietary IT system ‘LifeTrack’ to provide visibility into millions of data points captured throughout the shipping process. The existing system alone had limitations on the number of tables and data sources that could be combined.

Audibene Gets A New Data-Driven Mindset with Domo

audibene, a rapidly growing hearing care company, was struggling with the volume of data generated by their online tools. They needed a way to effectively track, visualize, and act on their marketing and sales data. Despite using Tableau as their central business intelligence platform, data was still being used and stored in silos across the business via Excel sheets and third-party tools like Salesforce. These third-party solutions lacked the structure and functionality to easily analyze data, leading to low adoption rates across the business. The siloed data also led to longer and more complex decision-making processes. audibene wanted to bring data to the masses and provide greater transparency across departments, but they needed a platform that could help drive adoption rates and self-service usage.

Do the Jerseys Matters? | How the NBA is Using Domo to Estimate Viewership

The NBA, a global media company, needed to accurately estimate the viewership for every single game to make key decisions, including which games are broadcast on which networks and which games receive advanced promotion. The manual process of comparing historical data from Nielsen’s TV ratings was labor-intensive and not as accurate as needed. The NBA needed more data, and more speed and agility to put it together, so they could gain insights that would help the NBA succeed in an increasingly competitive media landscape.

Using Domo to gain a competitive edge in professional services

Weitz & Luxenberg, a legal services firm, was in need of a business intelligence solution that could deliver more than just data. They needed a solution that could easily fix and connect data, provide self-service for users, offer an easy-to-use interface, integrate data sources without limitations, and turn data into actionable insights. They were looking for a solution that could help them make data-driven decisions, identify bottlenecks, and determine the most effective means of customer acquisition. They also faced challenges with disparate systems and ineffective communication with partner law firms.

Goodwill Industries of Indiana Boosts Productivity with Domo

Goodwill Industries of Central Indiana, one of the largest branches in the nation, was struggling with managing vast amounts of data ranging from employment to eCommerce. The data was scattered and difficult to access, which made it challenging for the organization to make informed decisions. Valuable resources were tied up in manually creating reports, which was a time-consuming and inefficient process. Furthermore, executives had limited visibility into key metrics such as job placements, which hindered strategic planning and decision-making.

How IDG Transformed their Reporting Process into a Competitive Advantage

International Data Group (IDG) had a problem with their reporting process. Their clients were demanding more detailed reports than what they were currently providing. The process of delivering these reports was labor-intensive and inefficient. IDG needed a solution that could automate their reporting process and provide real-time, detailed analytics to their clients. They also wanted a solution that could be used by anyone in the organization, not just the analytics team.

Grünenthal Creates Healthier Customer Relationships With Domo

Grünenthal, a global leader in pain management, was struggling to understand its customers due to patient privacy regulations. The company lacked customer data, making it difficult to know what customers thought about its products and marketing strategies. This lack of data led to a culture where decisions were made based on gut feelings rather than concrete data. Grünenthal needed a solution that would allow it to overcome its data challenges and change its culture.

Randstad Sourceright's Transformation with Domo

Randstad Sourceright, a global talent leader, was facing the challenge of connecting multiple systems across multiple customers and geographies into real-time and accurate data. The company was operating as a reactive and backward-looking metrics company. The lack of real-time data made it difficult for the company to foresee any issues that might affect meeting a customer deadline. This lack of predictive insights was affecting their ability to meet or exceed customer expectations.

Christopherson Business Travel Case Study

Christopherson Business Travel, a travel management company, was facing a challenge with its proprietary business travel software, AirPortal®. With millions of transactions flowing through its systems at any given moment, the company wanted a way to aggregate the data in a real-time dashboard. This would provide clients and internal employees better insights into how they are spending their travel budgets. The company needed to bring together data from multiple sources and inputs and was looking to consolidate the business reporting structure.

Boyne Resorts Brings Data to the Slopes with Domo

Before the implementation of Domo, Boyne Resorts faced challenges in accurately tracking the state of the business due to data silos and outdated spreadsheets. The company's understanding of the business was largely based on gut feelings, and by the time reports made their way up to the owner, they were often several months out of date. This lack of real-time data made it difficult for the company to be proactive in its decision-making, often resulting in reactive measures that were not as effective.

NRL Mortgage Creates a Better Home for Data With Domo

NRL Mortgage, a company with 80 branches licensed in 48 states, was previously using a BI tool designed specifically for the mortgage industry. While this tool was effective for Loan Origination System (LOS) use cases, it was not capable of leveraging data from other systems such as the general ledger, payroll, or CRM. This limitation prevented NRL Mortgage from making fully informed business decisions. Additionally, the company struggled to accurately track which lead sources generated a positive ROI, making it difficult to know where to invest its marketing time and budget. The company also faced challenges in tracking loan officer performance and managing its headcount effectively.

Danaher's Transformation with Domo

Danaher, a global science and technology innovator, was in need of a solution that could provide a clear return on investment and pull their multiple sources of data into meaningful insight. The company needed a cloud-based data management system to pull data from more than 200 operating companies and put it into one centralized location. The data needed to be visually appealing and accessible to everyone. The challenge was to find a tool that could efficiently pull data from various systems into the cloud, bind it together, and provide access to meaningful insights.

Univision's Transformation with Domo

Univision, the largest Spanish language broadcast television network in America, was facing a significant challenge in gaining real-time revenue insights to make informed business decisions and optimize revenue yield. The company needed granular insights into revenue, impressions, and cost per impression. However, they had no visibility into data by device, by platform, or by partner. This lack of data visibility was hindering their ability to make strategic decisions and optimize their programmatic advertising efforts.

Emerson Powers the Perishable Supply Chain with Domo

Emerson’s Cold Chain business helps businesses ranging from dairies to convenience stores to pharmaceutical manufacturers to not only keep their perishable products at the perfect temperature, but ensure those products stay at that temperature as they travel throughout the supply chain. Real-time traceability throughout the global perishable supply chain keeps your ice cream solid, your food safe, and critical vaccines viable as they make their way from the lab to the pharmacy. Emerson relies on Domo to capture the data its technology creates to ensure its products operate at peak performance. In addition, Domo Everywhere lets Emerson share this data back to customers so that they can track and verify temperatures across the supply chain for themselves. Dashboards turn the raw data into easily understandable insights that customers can use to make decisions.

Harcourts Improves Insight Into its Global Real Estate Empire with Domo

Harcourts International, a leading real estate agency, was facing a challenge in understanding what impacts each franchisee’s profitability. The franchises were siloed off from each other, which made it difficult for the operations team to gather data, compare franchisees across markets, and share best practices. The lack of a centralized system for data collection and analysis was hindering the company's ability to make informed decisions and improve franchisee profitability.

Traveloka Manages a 10x Spike in Customer Support Requests with Domo

In 2020, Traveloka’s business was significantly impacted by the COVID-19 pandemic. The company, which provides a wide range of travel and lifestyle services, faced a dramatic drop in new bookings due to pandemic restrictions, border closures, and a significant decrease in flights. However, despite the decrease in new bookings, the company's workload did not slow down. Instead, the team was busier than ever providing customer support as travelers tried to cancel trips, get refunds, or reschedule trips. The company faced a significant spike in customer support volume, which it needed to manage effectively.

Driva Puts Business Insights into High Gear with Domo

Driva, an Australian car financing platform, was struggling with managing and leveraging its data as the company expanded into new product lines and markets. They were collecting data through various sources such as consumer application info, their CRM system, Google Analytics, and their product-based analytics software. However, it became too difficult to reconcile data across different sources or create reports using multiple data sources. They needed a solution that could bring all its business data together into a single source of truth.

GE Healthcare Finance Leverages Domo for Strategic Advantage

GE Healthcare, a leading healthcare company, was facing challenges with its existing BI tools. The company had several BI tools within finance, but no single solution supported a self-service model that allowed business users to easily create visualizations, share data, and support transactional level commentary. The existing system was causing internal frustration and required a high dependency on the technology team. Dashboards could take months to build, slowing down the decision-making process. The company needed a solution that could quickly share data and reports on a global scale for mass consumption.

North American Properties Looks to the Future With Domo

North American Properties, a real estate company, was facing challenges in managing its expansive portfolio and planning future projects due to the lack of a unified data system. The company was using its data primarily for reporting purposes, which only provided insights into past performance and did not allow for future projections. The company's properties were using disconnected ERP systems and other siloed data sources, making it difficult to consolidate and analyze data. To address this, North American Properties created a new business intelligence team tasked with leveraging the company’s data across projects and making it actionable.

Penola Catholic School Improves Its Student Insight With Domo

Penola Catholic College, a co-educational secondary school in Melbourne, Australia, serves a diverse student population of approximately 1,500 students. The school's educators struggled to leverage all the student data at their disposal due to the data being scattered across multiple locations. This made it difficult and time-consuming for educators to collect and synthesize the data in a way that could produce meaningful insights. Without the ability to visualize data and put it in context, educators couldn’t quickly determine which step to take next, which meant at-risk students would fall further behind before they got the help they needed.

Turo Case Study

Turo, the world's largest peer-to-peer car-sharing marketplace, was facing challenges in making sense of their vast amount of data. The manual reporting process was tedious and slow, hindering the company's ability to make quick, data-driven decisions. Furthermore, the information wasn't delivered in real time, which further delayed the decision-making process. The company needed a solution that could automate their reporting process and provide real-time insights.

eBay Case Study

eBay, a giant in online retail, was struggling with managing its vast amount of merchant data. The sales and marketing operations team found it extremely challenging to combine multiple data sources. The team was spending days building weekly reports in Excel, which were outdated by the time they reached their destination. The lack of a unified and updated view of their data was hindering their ability to make timely and informed decisions.

7-Eleven Vietnam's Data-Driven Transformation with Domo

7-Eleven Vietnam was operating on multiple discrete retail-specific systems, which made it difficult to streamline operations for long-term growth. The company needed a singular, centralized data platform to gain greater visibility and more rigorous reporting in its data management. The company wanted to link different datasets within a single overarching window into all its data, visualize all data for more intuitive and prompt decision-making, and boost end-to-end efficiencies from logistics to points-of-sale.

OVO's Transformation with Domo

OVO, an Australian telco and media broadcaster, faced a significant challenge in consolidating and interpreting metrics from its two distinct industries. The company lacked a centralized reporting platform that could present these metrics side-by-side and provide meaningful insights. Their previous solution was too basic for their requirements, failing to provide the comprehensive and integrated view they needed to drive business growth. The leadership at OVO recognized the need for a more advanced solution that could consolidate organizational metrics and align reporting in a clear, coherent, and accurate manner.

Fitness and Lifestyle Group Leverages Domo for Business Intelligence

Goodlife Health Clubs, a part of the Fitness and Lifestyle Group, was facing a significant challenge in managing and utilizing its vast data resources. The company had 1.4 billion rows of data sitting virtually stagnant in a physical data warehouse. Reprocessing the queue of the data warehouse took between four to six hours, which was a significant drain on resources and time. Additionally, to access data, employees had to connect to the company server via VPN, which limited decision making across the organization. The company needed a solution that could sculpt to their business needs across marketing, operations, finance, and information technology pillars to reveal historical and current business trends.

How Swire Coca-Cola Developed a Thirst for Domo

Swire Coca-Cola, one of the largest independent bottlers and distributors of Coca-Cola products, was facing challenges with its existing solutions for analyzing business data and reporting. The solutions were complex, time-consuming, and not designed for real business people. Moreover, by the time data was delivered, it was stagnant and out of date, which meant that managers didn't have the best information against which they could make decisions. The company's executives knew that Swire's proprietary data could be an incredible asset to enhance the value that the company delivered to its employees, customers, and communities, and thus, they led an initiative to find a better solution.

Propel Insurance Accelerates Its Insights with Domo

Propel Insurance, a company providing specific insurance solutions for businesses across several industries, was falling behind in terms of technology. The company's internal business reporting system was complex and industry-specific, making it difficult to find an alternative solution. The technology was also cumbersome, making changes a challenging task. The combination of needing a strong understanding of the data and having to deal with bad tools meant that Propel was not prepared to tackle this issue in the first few years.

Grocery Chain Keeps the Shelves Stocked During a Pandemic with Domo

Harmons, a family-owned and operated supermarket chain with 19 locations throughout Utah, faced a significant challenge during the COVID-19 pandemic. The sudden increase in demand for certain products, coupled with supplier shortages, made it difficult to keep shelves stocked. The situation was exacerbated when local celebrity and Utah Jazz star Rudy Gobert tested positive for COVID-19, raising awareness about the seriousness of the virus and leading to a surge in sales. Harmons needed a way to quickly identify the top-selling items and adjust their orders accordingly.

Forty Winks ‘Wakes up’ to the Possibilities of Data With Domo

Before Domo, the national support centre team at Forty Winks struggled to collect data from its franchisee stores. Some stores used one of two point of sale systems, while others would send in performance data via Excel spreadsheets. Some of their stores are still on manual systems, which required them to fax in data. The eCommerce platform had no reporting capabilities, which meant someone would have to manually total the sales from the order screen. Every week, the operations team would have to collect sales data from 100+ stores and manually input it into a series of spreadsheets. While unwieldy, the byzantine system worked, however, Panagiotou was faced with a choice - keep struggling to do things the old way, or modernize the process.

Clayco Makes Data the Foundation of a Construction Empire With Domo

Clayco, a top design-build construction firm in North America, was relying on manual processes for its operations. The construction industry is often underserved when it comes to data and analytics, and Clayco was no exception. The company had a wealth of data but it was not being leveraged effectively. Reports would take months to compile, if ever, and there was a lot of frustration built up due to past experiences. The company needed a solution to improve how it leveraged its data and to up level its analytics maturity.

Torpedo7 Case Study

Torpedo7, a successful online retailer in New Zealand, was facing challenges with its data management. The company lacked reliable, up-to-date information, which was crucial for decision-making. The decision-makers within the company were unable to effectively communicate their data due to the lack of a suitable platform. Furthermore, they were constantly waiting on 'the data guys' to generate reports, which was a time-consuming process. The company was in need of a solution that could provide real-time updates and a collaborative platform for sharing data.

Federated Media Publishing Case Study

Federated Media Publishing, one of the largest owned and operated real-time ad exchanges in the world, was facing several challenges. The data they were dealing with was complex and inconsistent across different office locations. This led to an overloaded data management team that was struggling to keep up with the volume and complexity of the data. Additionally, the company needed custom Key Performance Indicators (KPIs) that could provide better insights for executives. The lack of a unified platform for sharing data and automating mundane tasks further exacerbated these challenges.

H&R Block Case Study

H&R Block, a global tax services provider, was facing several challenges related to data management and reporting. The company had many disparate sources of information, which made it difficult to consolidate and analyze data effectively. This resulted in a significant amount of time being spent on building reports. Furthermore, the company's leadership lacked critical data insights due to the fragmented nature of the data sources. The need for a solution that could provide a unified view of the disparate data sources and offer greater transparency across teams was evident.

Check Into Cash Case Study

Check Into Cash, a national leader in affordable short-term, small dollar credit solutions, was facing several challenges related to data management and reporting. The company was dealing with an overwhelming number of ad hoc reporting requests. The executives were not receiving reports in a format that was easy to understand and digest. Moreover, it was taking too long for the company to get updates on important metrics. These challenges were hindering the company's ability to make timely and informed decisions.

RelayRides Case Study

RelayRides, the world’s largest peer-to-peer car-sharing marketplace, was facing challenges in making sense of their vast amount of data. The manual reporting process was tedious and slow, which hindered the company's ability to make quick, data-driven decisions. The information wasn’t delivered in real time, which further complicated the decision-making process. The company needed a solution that could automate the reporting process and provide real-time insights.

Capco's Transformation with Domo

Capco, a leading provider of global business and technology solutions for the financial services industry, was struggling with a lack of visibility into multiple data sources. This resulted in hours of manual reporting that hindered executives’ ability to make informed decisions. The limited view of people data also impacted manpower planning. Capco needed a consolidated view into data that allowed them to look at data as information instead of just raw data.

Rakuten Marketing's Transformation with Domo

Rakuten Marketing, a global digital marketing technology and services company, was facing challenges in providing high-level data to its clients and executives. The reported information was often outdated, and the process of gathering and sharing data was too manual. This was a significant issue as Rakuten Marketing places high value on actionable information. The company needed a solution that could provide real-time, accurate data to its clients and executives.

Rapid7 Case Study

Rapid7, a leading provider of security data and analytics solutions, was facing challenges with their data management. Despite being a data-driven company, they were spending a significant amount of time each month creating recurring reports. This was not only time-consuming but also hindered their ability to innovate and analyze the most relevant data. They needed a reliable data management platform that could integrate seamlessly with their existing systems and provide access to the same data across the organization.

The Positive Group Streamlines Business Operations with Domo

The Positive Group, a financial services company, was facing challenges due to the lack of a centralized data platform. The company was generating data from more than 10 major sources, but had no way to collect, analyze, and access this data in a centralized manner. This lack of data transparency between their headquarters in Adelaide and their branch in Manila made it difficult for leaders to obtain the information they needed to track and streamline interaction between their platform and those of their partnering lenders and financiers.

Walker Edison Turns Dining Tables Into Data Points With Domo

Before implementing Domo, Walker Edison, a furniture company, was struggling with inventory management. Despite having a strong reputation for quality products, fast shipping, and excellent customer service, the company was frequently out of stock. This was a major concern for their retailer partners. The company attempted to address these issues using spreadsheets, but the task of manually aggregating data from all their disconnected sources quickly became too complex. The company needed a solution that could provide real-time insights into their inventory and supply chain performance.

San Diego Workforce Partnership Works Smarter with Domo

San Diego Workforce Partnership, one of California’s leading workforce development boards, was struggling with disparate data systems that were difficult to use and integrate. They had to rely on time-consuming manual reporting to manage cases, apply for grants, and meet compliance requirements. This significantly reduced the time left to understand where they could focus their resources for maximum impact. They needed a solution that would allow them to dig deeper into the data and enable the organization’s success.

Regional One Health Creates a Data-driven Culture with Domo

In 2018, Dr. Coopwood challenged his organization to transform the health system by digitizing the way they deliver health. By incorporating high-tech, innovative medical services and leveraging data in new ways throughout the organization, Regional One Health wanted to prepare the health system to serve the needs of Memphis for decades to come. However, with nearly 200 years of history and nine locations spread across Shelby County, it’s easy to imagine how many disjointed, siloed systems the hospital had in place.

Martinelli’s Unlocks Modern Business Insights with Domo

Before implementing Domo, Martinelli’s was struggling with a decades-old legacy ERP system and a spreadsheet-driven planning process. The company had very little insight into its business beyond its financial statements. Over the past ten years, Martinelli’s has digitally transformed operations by implementing new systems such as SAP S/4HANA, Workday Adaptive Planning, and ADP. While these systems helped the company generate more and better data, business users still found it difficult to access that data for driving decisions.

NorthShore Care Supply Serves Customers More Effectively with Domo

Before implementing Domo, NorthShore Care Supply relied on a combination of internally built dashboards and basic analytics solutions to manage its analytics needs. However, having data stored in many locations and formats made it challenging for NorthShore to analyze its customer needs. The company's rapid business growth found it struggling to keep pace, requiring NorthShore to seek out a more capable BI solution. One of NorthShore’s key customer acquisition tools is its sampling program, which allows customers to try a product to find the right fit before placing an order. However, NorthShore was struggling to effectively track the sampling program and target its marketing communications towards interested prospects.

Velasca Expanded Its Brand with Domo and Empowered Analytics

Velasca, a direct-to-consumer brand, faced several challenges. These included gathering the right data to know who buys which products and when, collecting omnichannel insights from both online and offline channels, managing inventory and adjusting production to meet changing demand, analyzing customer service to gauge customer needs, pain points, and solutions, and monitoring performance marketing to better build and optimize campaigns in real time. Despite having multiple data tools, they struggled with siloed data that couldn't be synced across teams and platforms, manual processes that wasted valuable time and resources, supply chain problems that threatened to interrupt the direct-to-consumer experience, and out-of-date analytics that were not readily available or usable.

Cozy Earth Builds a Luxury Lifestyle Empire with Help from Domo

Cozy Earth, a company that manufactures sleep products from bamboo, faced challenges in managing its supply chain and forecasting demand. The company's raw materials and final products are supplied from Asia, requiring precise forecasting up to nine months in advance. Over-ordering could tie up valuable cash in unsold products, while under-ordering could result in missed sales opportunities. Prior to implementing Domo, gathering data to inform forecasting was a complex, manual process that involved downloading reports from each separate channel, copying and pasting data into a spreadsheet, and spending hours working with the data before it was ready for use by decision-makers.

Do the Jerseys Matter? | How the NBA is Using Domo to Estimate Viewership

The NBA, a global media company, needs to accurately estimate the viewership for every single game to make key decisions, including which games are broadcast on which networks and which games receive advanced promotion. The NBA’s success requires the organization to accurately estimate the viewership for every single game, using that information to make key decisions, including which games are broadcast on which networks and which games receive advanced promotion. The NBA needed more data, and more speed and agility to put it together, so they could gain insights that would help the NBA succeed in an increasingly competitive media landscape.

WKS Restaurant Group Feeds Their Hunger for Data Thanks to Domo

WKS Restaurant Group, which operates five different restaurant brands across 400 locations, faced the challenge of managing data from disparate sources due to the different operational metrics of each brand. The company needed a solution that could integrate data from various legacy technologies and make it usable for business leaders to understand the commonalities and differences in the business. The company also needed to track its sales and revenue across each brand, regional district, and location. Additionally, WKS wanted to improve its visibility into its costs, such as repair and maintenance budgets, and track the speed and uptime of its internet at each of its locations.

That Time Data Integration Software Helped Turn Around the Sears Auto Center Business

In 2014, Sears Auto Center was facing declining sales and margins. The company had useful operations data, but it was inconsistent, difficult to analyze, and open to misinterpretation. The operations performance, particularly at the regional retail level, was difficult to analyze. Different management layers had different reports, and even shared data was open to misinterpretation. In a competitive business environment, static monthly reporting was not dynamic enough to enable Sears Auto Center to respond to in-market regional trends. When a location’s business was struggling, it was tough to fix things when you couldn’t agree on what the data tells you.

Can placing bets on self-service create a more competitive organization?

Before Domo, Tipico’s BI department found itself bogged down with roughly 100 ad hoc report requests a month. Each report would take 9-12 hours to create; this unplanned request would not only consume an analyst’s day and distract her from her other work but would also slow down other departments as they waited for their reports. And in an industry where the action moves by the minute, twelve hours is an eternity. Tipico also needed a way to access data on the go through smartphones and tablets. When an executive is attending a match or watching a game at home, she can easily go into Domo to see Tipico’s betting exposure for any game or bet.

Philz Coffee Caffeinates Its Reporting Process Thanks to Domo

Philz Coffee, a coffee chain known for its personalized coffee experience, was struggling with a spreadsheet-driven reporting process that it had outgrown. As the company expanded from a single location in San Francisco’s Mission District to stores throughout California, the Washington D.C. metro area, and Chicago, the need for a more efficient and scalable reporting system became apparent. The company was spending 16 hours a month gathering all sales data into a report, a process that was not only time-consuming but also delayed the availability of crucial data for decision-making. The company needed a solution that would make reporting faster, efficient, and capable of getting into the hands of store leaders.

Traeger Grills disrupts an entire industry with real-time digital transformation

Traeger Grills, a pioneer in wood pellet technology for barbecuing, was facing a challenge. Despite its innovative approach and global success, the company lacked real-time insights into its business operations. The CEO, Jeremy Andrus, was often waiting for a week or more to receive reports. The company had a wealth of data, but it was scattered across dozens of different sources, making it difficult to gain a comprehensive, up-to-date view of the business. This lack of real-time data was hindering the company's ability to make timely decisions and respond to emerging trends or issues.

Texas Tech Credit Union Delivers a Smarter Member Experience With Domo

Before Domo, Texas Tech Credit Union (TTCU) struggled to leverage its customer data in a way that would allow it to make agile business decisions required to keep pace with customer needs. The credit union had multiple data sources, which could introduce discrepancies. It was hard for people to trust data, and everything took longer. They could get a request for a field or a new piece of information and then have to work for eight hours to bring that piece of data into a visualization because most people don’t want to look at rows and columns. TTCU also had to compete against well-funded national banks, scrappy fintechs, and other local financial institutions, and it had to leverage data if it hoped to break through the noise of the market.

Telus Case Study

Telus, a Canadian national telecommunications company, was facing a significant challenge in making informed decisions due to a lack of accessible data. The data they needed was stored in disconnected systems, making it difficult to gather and analyze. The process of disseminating information was time-consuming, and building reports took longer than was efficient. The company was in need of a solution that could consolidate their data and provide real-time information to drive decision-making.

SABMiller's Transformation with Domo

SABMiller, a multinational brewing and beverage company, faced challenges in monitoring its brands due to disconnected data sources. The company operates in 80 countries and has over 200 brands, making it difficult to maintain a standardized system for all data assets. The company wanted to create a global, standardized system into which all data assets could be plugged. They also wanted to drill deeper into data for insights into the business.

The Cliffs Improves Business Operations with Domo

The Cliffs, a real-estate development and private club company, was struggling with visibility into multiple data sources to track performance relative to targets. The company operates multiple real estate offices and member amenities, including seven luxury private country clubs, seven championship golf courses, five wellness centers, seven restaurants, seven retail shops, and private event venues. The company wanted to reduce the number of manual spreadsheets and hours spent on reporting. They needed a centralized location to view key performance indicators for each department in real time.

Lendio's Implementation of Domo for Real-Time Business Insights

Lendio, a company that aggregates lenders into a simple online platform, was facing challenges due to a lack of quality data. The company had limited visibility into multiple data sources, which led to outdated reporting. They needed the ability to look at all data sources in one place to get a real-time view of the business. Additionally, they wanted an option that allowed everyone in the office to create and view reports on their own.

Loveland Living Planet Aquarium Leverages Domo for Data Centralization and Real-Time Analytics

Loveland Planet Aquarium was facing a challenge of scattered data across multiple sources and platforms, including Gateway Ticketing, Facebook, and Google Analytics. The visualizations were scarce and reports were difficult to consume and understand. The information wasn’t available in real time, which was affecting the efficiency and informed decision-making process. They needed a solution to centralize all of their business data in order to quickly provide executives, managers, and directors the information they needed to effectively run the business.

Apria Healthcare's Transformation with Domo

Apria Healthcare, a leading home healthcare organization serving over 1.2 million patients annually, was facing challenges with its sales organization. The company's data environment was siloed, which resulted in limited visibility into real-time sales data. This lack of access to crucial information was hindering the sales team's ability to make informed decisions. Furthermore, Apria needed a solution that was easy to use and could translate complex data into a format that an operational audience could understand and utilize effectively.

European Wax Center Case Study

European Wax Center, a rapidly growing lifestyle brand offering body waxing services and beauty products, was facing a challenge in consolidating and viewing transactional, associate, and guest data information across various company verticals including operations, finance, human resources, and legal. The data was spreadsheet-driven and flat, which made it difficult to analyze and draw insights from. The company needed a customizable data platform that could meet its specific business needs and allow for more efficient data analysis.

Genpact Achieves Reporting Nirvana with Domo

Genpact, a global professional services firm, was looking to bring automation and digital technologies into their marketing function. They needed a reporting tool that could enable real-time, data-driven insights powered by data from all channels and tools. The challenge was to find a platform that could connect disparate data sets and provide a user-friendly experience. The goal was to have accurate data at their fingertips so they could determine the right insight for the right audience, all in real-time.

How Domo helped power Unilever’s United for America Initiative

Unilever, a multinational consumer product goods company, launched the United for America initiative in the US to support communities devastated by COVID-19. The initiative involved a National Day of Service in May of 2020 and 2021, where Unilever’s employees and 170 corporate partners worked together to support the communities with more than $25 million in goods and services donated. However, the challenge was not finding employees willing to volunteer; the challenge was in coordinating and tracking their efforts. Unilever needed a system to accurately track the campaign impact and coordinate key resources, including volunteers and products.

Odele Makes Its Business Shine With Domo

Odele, a startup in the consumer packaged goods industry, was struggling with managing data using spreadsheets. The process was time-consuming and frustrating, taking up entire days to clean, code, and plug data into spreadsheets. The founders of Odele, coming from a corporate CPG background, understood the importance of data in expanding their brand. They wanted to build a data-driven business from the outset, but the initial struggles with spreadsheets were a significant challenge. They needed a solution that would allow them to make quicker decisions and ensure every dollar spent was being utilized in the best possible way.

Danaco Delivers Farm Fresh Reporting With Domo Everywhere

In the quick service restaurant chain world, fresh tomatoes, lettuce, potatoes, and other produce represent just a tiny percentage of the cost of a meal, which means there are usually only a couple of people dedicated to managing produce for hundreds or thousands of locations across the country. However, the perishable nature of produce means that roughly 40% of complaints are due to products being used past their best-by date. This results in a lot of challenges for the restaurant chain without the manpower available to solve them. Danaco Solutions helps large quick service restaurant chains overcome that challenge by working as their outsourced produce supply chain experts. Before Domo Everywhere, Danaco struggled to share reporting with its restaurant chain clients. They would end up sending a lot of reports, but there wasn’t a ton of interactivity.

Webata Delivers Top-shelf Insights With Domo

Webata, a company that provides data and insights to optimize digital shelf performance, product presentation, marketing, promotional materials, and more for brands selling through Walmart.com, faced the challenge of sharing real-time data with its clients. The company needed to provide its clients with the ability to make data-driven decisions to improve their Walmart eComm business. The challenge was to create reports and dashboards that are populated with the most current data, allowing clients to self-serve insights without wait or technical knowledge.

MX Uses Domo to Empower It’s Employees as It Transforms the Future of Money

MX, a company that helps banks, credit unions, and fintechs grow their business and power their solutions by providing the connectivity, data, and personalization required to power modern financial experiences, was facing a challenge. The company had nearly doubled its headcount within the last two years, with more than 50% of employees having less than a year of tenure. This rapid growth and high turnover rate meant that the people experience organization needed to do everything it could to engage employees. Additionally, the company needed to ensure that the work marketing does at the top level is reflected in the company’s bottom line.

Natio Finds Beauty in Its Data With the Help of Domo

Before Domo, Natio struggled to make use of the limited data it could access. While it received sales data from its top retailers, this data only provided high-level information that left the company blind to the nuances of which products and colors were selling and why. Because data was so difficult to collect and process, it was often stale by the time it was presented to the board, while static documents left company leaders unable to dive deep into the data to get answers.

Compass Agribusiness Keeps Farming Sustainable with Domo

Compass Agribusiness Management works with investors and farmers to operate high-performing, sustainable farming operations. They needed a better way to store and analyze the operational and financial data they were getting from their dozens of systems to better understand how their farms and business are performing. The data was scattered across multiple locations, making it difficult to draw conclusions and answer investor questions. They needed a solution that could bring all the data together in one place for better decision-making.

CAE USA Sees Insight Take Flight Thanks to Domo

CAE USA, the largest segment of CAE’s Defense and Security business unit, initially implemented Domo as a sales and marketing tool nearly seven years ago. The company designs and builds flight simulators for the world’s most complex, high-tech aircraft, and also provides complete classroom and in-flight training. The company started using Domo to manage its business development process so sales and marketing teams could optimize their efforts. Then the finance department started using it to process forecasting, planning and reporting. Then the engineers got their hands on it. The company has about 300 regular users, with 75 of those classified as power users.

National Tiles Simplifies its Contractor Management Process with Domo

National Tiles, a leading stone and tile installation provider in Australia, was struggling with a complex and error-prone process of scheduling jobs. The process required a team of schedulers to use multiple manual spreadsheets to book jobs. It would take the customer service team up to 10 minutes just to decide which contractor was capable of completing the installation, and then 20 more minutes to raise a purchase order. The process was not only time-consuming, but prone to errors. With information about contractor availability, skill sets, and locations all saved in different spreadsheets, the scheduling team constantly ran the risk of booking the wrong person for the job, frustrating the contractor and the customer in the process. It also began to affect the bottom line as mistakes would lead to overpaying for the installation, thereby eating into their margin.

Gant Travel helps business travelers adapt to the pandemic with Domo

The COVID-19 pandemic had a significant impact on the business travel industry. Gant Travel, a corporate travel management company, had to pivot its services from booking business travel to helping customers understand their travel commitments so they could make alternative arrangements. The company needed to quickly disseminate information to its account managers and travel managers. Furthermore, as the pandemic continued, Gant Travel realized that the disruption in corporate travel would impact the company and its customers for many months. They needed to redesign their dashboards and reporting to meet the needs for traveling during and after COVID-19.

How can data give your executive team a consistent source of truth?

Steuler Group, a manufacturing company with over 25 subsidiaries worldwide, faced a significant challenge in consolidating data from different sources and systems. This lack of a unified data source slowed down decision-making processes and hindered the company's ability to pivot processes, products, and operations effectively. The company's IT department was burdened with programming a system that could only be accessed by a few, and there was no single point of truth for data across the organization.

Data Analysis Drives Informed and Reasoned Decision-Making

PuroEGO, a Spanish company in the textile sector, was facing challenges in accessing detailed information quickly for strategic decision-making. In the retail sector, an overview of the entire logistical value chain is needed to plan strategies that allow excess stock to be relocated and to know exactly what the profit margin is each day. Before choosing the Domo solution, PuroEGO would prepare their reports manually in Excel, a task that would take a dedicated person two days to complete. Therefore, from Monday to Wednesday each week, they would be working without a complete vision of their margin or surplus, and by the time they had finished collecting and analysing the data, it was already two days out of date. PuroEGO’s objective was to have better control of its margins and surplus so it could rotate its stock more effectively, thus reducing operating costs and increasing profits.

New Zealand Rugby League Achieves Sellout Success with the Help of Domo

Rugby league is a significant part of life in New Zealand, but the pandemic severely disrupted it. While the game could be played safely at the club level within New Zealand and professionally in Australia, the country's stringent border controls made international play impossible for more than two years. To bring back international rugby league, New Zealand Rugby League (NZRL) knew it needed to leverage all the data at its disposal. After a two-year hiatus due to the pandemic, NZRL was given the chance to host an international doubleheader Test match, bringing the pinnacle rugby league event back to New Zealand shores. The challenge was to increase fan engagement and boost ticket sales for the match and beyond.

EDP Empowers a Green Energy Future with Help from Domo

EDP Comercial, a global leader in managing the transition to clean, renewable energy, was struggling with siloed data stuck in multiple departments across separate countries. The sheer volume of the data the company generated was overwhelming for business users when trying to use it to make decisions. The company needed a strategy that would allow it to treat data as the valuable corporate asset it is.

BacklotCars Drives More User Engagement With Domo

BacklotCars, an online marketplace platform for auto dealers, was looking for a way to collect and integrate data directly into their platform. The company wanted to provide users with easy and instant access to relevant insights to inform their deals, instead of having to request a manual report. The sales staff was using Domo to collect insights which they then shared with their specific auto dealer customers. However, this process still created an extra step of having to create and send out the report.

NLC Mutual Delivers Insurance Powered by Insight Thanks to Domo

NLC Mutual, a member-owned insurance provider serving the reinsurance needs of 28 states, was facing challenges due to the lack of a central business intelligence system. This hindered its ability to leverage data when processing claims and underwriting coverage. Each state has its own systems for claims and underwriting management, making it difficult to collect data in a timely manner. The company was also struggling with collaboration issues with its members due to the lack of a unified data platform. The municipal reinsurance industry is highly competitive, with larger cities often looking for private options to see if they can find better rates compared to the coverage provided by their state. NLC Mutual needed a solution that could help them prove their value to customers and engage in proactive conversations.

Life Time empowers healthy lives and a healthy business with Domo

Life Time, a healthy lifestyle company, was facing challenges in managing its rapid growth across multiple categories while navigating the operational difficulties posed by the pandemic. The company had expanded its digital offerings to include on-demand and live-streaming fitness classes, health talks, virtual coaching, meditation, and in-person class registration on its app. However, it needed a way to analyze the data generated by the app to better understand its members and their goals. Additionally, Life Time was struggling with a complex spreadsheet-driven finance reporting process that was time-consuming and left little time for data analysis.

Intermix Delivers Data- Driven Fashion With Domo

Before Domo, Intermix had valuable customer data siloed across its marketing department, ecommerce operations, and retail locations. Because data was disconnected, a stylist making a recommendation about a pair of jeans had no visibility into the fact that her customer had been browsing dresses online the day before, which items were sitting in her online cart that she might want to try on, or the effectiveness of online promotions in spurring offline sales. The company struggled with store teams lacking real-time visibility into what items had been sold in a day on the website, often leading to the overselling of available stock and resulting in cancelled website orders.

Purchasing Power's Efficiency Improvement with Domo

Purchasing Power, a successful online retailer, was facing challenges in communicating metrics to company stakeholders as it required too much human intervention. The decision-makers in the company also needed mobile access to their data for convenience and efficiency. The company was seeking a solution that could streamline the process of data access and sharing, and provide real-time insights for immediate action.

Vinomofo's Transformation with Domo

Vinomofo, an online wine retailer, was facing challenges with data accessibility. The company's data was locked in its custom-built website, and whenever executives needed data for marketing segmentation or other purposes, they had to request it from the web team. However, the web team was often occupied with other projects, making it difficult for executives to obtain the necessary data. This lack of easy access to data hindered the executives from making informed business and sales decisions. The company was in need of a solution that would allow them to take ownership of their data and have a one-stop shop for all data access.

GlamCorner's Transformation with Domo

GlamCorner, Australia’s largest online designer fashion rental destination, was experiencing rapid growth but lacked detailed and accurate data to manage this growth effectively. The company was struggling to identify bottlenecks as it scaled, and the management was often left guessing how to help the business reach its potential. They needed insights into their inventory and its performance over time. They were also looking for real-time data instead of updates that were only available every week or month.

Zillow Optimizes Finance, Marketing and IT with Domo

Zillow, a widely-used real estate marketplace, was facing challenges with its media business's billing process. The process was manual and inefficient, involving multiple teams and taking approximately 30 hours a month to send out invoices. The company was looking for a solution to streamline this process and reduce the time spent on billing. Additionally, Zillow was interested in exploring other ways to improve its operations, such as analyzing ticketing data and process run times within IT.

Dal-Tile Overcomes Manual Processes and IT Inertia with Domo

Dal-Tile, an international manufacturer responsible for selling one out of every three floor tiles in the U.S., was still run on Excel, with analysts downloading data through Microsoft Access from its data warehouse. After migrating to SAP from its legacy JD Edwards mainframe, the company had hoped to get a better solution in place. Instead, it discovered that it had extremely limited management reporting tools in place. The company was looking for a solution that could automate report creation and delivery that before took days for an analyst to complete. It also wanted to provide mobile access to data.

Improving retail distribution sales productivity with data and analytics

Edrington-Beam Suntory, a prestigious spirits producer, was struggling with data transparency and efficiency in its sales operations. The company's sales data and pipeline information were siloed, with data being managed through Excel documents and third-party systems like SalesForce and internal CRM tools. This led to sales reports taking up to three days to complete, and the data was often up to a month old. This outdated data caused issues in sales performance, with accounts being lost and sales teams working from late reports. The teams were even duplicating calls due to outdated data, leading to up to 200 more calls being made per year.

ClearScore Becomes Driven by Data Thanks to Domo

ClearScore, a startup launched in 2015, aimed to provide free access to credit scores and reports for everyone. However, as the company expanded internationally, it faced challenges in understanding and interpreting its own data. Daily reporting had become complex and difficult to understand, and the company aspired to be data-driven but lacked a clear path to achieve this goal. The company wanted to make data accessible across the organization, enable self-serve reporting, free up time for data science, and provide a deeper understanding of the business.

Cisco Networking Academy Optimizes Marketing and Advertising Efforts with Domo

Cisco Networking Academy, an education program and platform, had a goal to positively impact one billion lives by 2025 through education around digital technology and its benefits. To achieve this, they needed to constantly build their funnel of students for their online, entry-level courses, and ensure that these students progress into tertiary institutions which can equip them for true career readiness in a digital world. They enlisted the help of digital agency krunch.co to help optimise its marketing and advertising efforts. They aimed to maximise student “return” on marketing spend, improve overall enrolments as well as those in areas of need, and reduce the average cost of each enrolment.

Can streamlined reporting improve your business model?

Verivox, a leading independent comparison portal in Germany, needed a solution that could provide accurate, transparent, democratised and easily accessible data from its website and business units. One of Verivox’s main goals was to map the market as closely as possible - a huge challenge given the variety of sectors they cover. To achieve this, it needed constant, real-time access to data, where teams could monitor, report and make decisions that improve customer satisfaction, increase traffic and facilitate internal decision-making. Prior to Domo, Verivox needed to improve its democratised access to all data sourced from the website, third-party data sets and internal management systems. Employees would access different versions of the data sets, limiting transparency and accuracy.

Myfreight's Transformation with Domo

Myfreight, an Australian freight management company, faced challenges with its transport management system (TMS). The system struggled to access real-time data from numerous sources, both internal and external, which hindered the company's ability to provide timely updates to customers regarding consignment status. The lack of agility in the available systems resulted in difficulties in customizing applications or adding new features to meet the demands of the growing customer base.

Fuji Xerox Enhances Sales Transparency and Operational Efficiency with Domo

Before implementing Domo, Fuji Xerox faced significant challenges in visualizing data, which affected its speed and agility in problem-solving. The company was reliant on a Business Intelligence software that was slow and cumbersome, often taking months to solve even the simplest problem. The sales team lacked transparency, often making monthly sales projections without any data to back up their claims. The company also struggled with profitability transparency across its various business lines, including device sales, service click charges, and software.

With Domo, Mark Brand transforms the conversation around homelessness.

Mark Brand, a chef, professor, and social impact entrepreneur, runs multiple businesses and advocacy programs aimed at helping marginalized populations reintegrate into society. His restaurant, Save On Meats, has a program where individuals in need can exchange a plastic token for a sandwich. The program has served over two million meals to the community since its launch in 2012. However, with so many programs pressing his time, Mark needed a way to more effectively and efficiently run his core business so he could focus more on expanding his vision. He needed a mobile-first solution to access the statistics and evidence he needs to substantiate his call for change. He also needed a real-time view of what was happening in his Save On Meats business, including metrics around the restaurant’s profitability, from revenue to operational costs, and how it all contributes to the bottom line.

La-Z-Boy Gets Comfortable with Data Thanks to Domo

La-Z-Boy, an international furniture manufacturer and retailer, had a challenge managing the data needs of the company due to its vast product variations. The company needed a solution that could raise the visibility of data throughout the organization while making it available for all. The company's CEO emphasized the importance of data-driven decision making, which further necessitated the need for a robust data management solution. The company needed a solution that could integrate data from various departments and provide real-time insights for effective decision making.

Spinach Empowers Employees with Domo

Spinach, a full-service agency, was facing a challenge of managing the increasing data input from its clients. The agency was looking for a tool that could help them collate and analyze information efficiently to find valuable insights. They wanted to ensure that their talented consultants weren’t being bogged down in tedious tasks. The agency was in need of better-quality data to predict advertising outcomes and real-time insight to increase productivity.

Modernizing Medicine: Transforming Healthcare Information with Domo

Modernizing Medicine, a data-savvy organization transforming healthcare information, was facing challenges with their own data. They were wasting resources on duplicated reports by different departments. Additionally, they had non-aggregated data living in separate systems. This was causing inefficiencies and hindering their ability to effectively utilize their data.

Improving the health and welfare of children around the world

Save the Children, a global humanitarian organization, wanted to better leverage data to further advance its goal of driving progress for children globally. They needed a solution that could provide quicker insights into the populations they serve and enable them to be more efficient in how they allocate limited resources. The organization also wanted to communicate essential information and metrics globally in real-time.

Creating healthy and sustainable fisheries worldwide

Many of the world's wild fisheries are either fully or overexploited, putting stresses on the billions who rely on them for nutrition and livelihood. If nothing is done, this trend will continue, and most of the world's fisheries will be in serious trouble by 2030. EDF worked with Domo to help make this problem visible and build the global movement necessary to transform fisheries to sustainability. They're putting the processes in place to help end hunger and malnutrition and create reliable income while allowing people and nature to prosper together.

D2L Makes Self-Serve Analytics a Reality with Domo

D2L, the maker of Brightspace, an EdTech platform, found that its previous BI tool had become an obstacle to generating the insights required to help users and their students achieve all they could. The user experience wasn’t ideal, and they wanted to improve that by picking a new partner that would let them level up the whole product. When evaluating its BI options, the Brightspace platform needed a tool with the flexibility to meet the needs of its wide variety of education and corporate clients around the world. Their criteria around localization, translations, security, access, integration, usability and breadth of features quickly culled their list from every BI tool on the market down to just one: Domo.

Building trust, nurturing curiosity, and driving growth with self-service data

JAMF, the world’s largest Apple device deployment company, initially implemented DOMO to address challenges around fall-off within a critical customer journey. The company was looking for a tool that could help them make sense of their complex business and gain faster and more powerful insights to fuel their growth. The initial success of DOMO in resolving a critical customer journey issue sparked interest among the senior leadership, leading to the question, 'what else can we do with DOMO?' This marked the beginning of JAMF's journey with DOMO.

CitrusAd Delivers Data to Global Retailers with Domo

CitrusAd, a leader in the e-commerce retail advertising space, helps retailers incorporate an auction-based advertising platform into their e-commerce operations. This allows brands to more effectively advertise to customers as they browse and search, helping them gain the exposure they need to get added to the cart and helping retailers further monetize their e-commerce operations. However, the company faced challenges in terms of scalability and the ability to extract insights and value out of data. Without a solution like Domo, it would have taken nearly six to twelve months to stand up a comparable solution.

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