安东尼·诺兰是一家总部位于英国的非营利组织，与世界各地的其他干细胞捐赠者登记机构合作，将血癌患者与干细胞可以挽救生命的捐赠者进行匹配。该组织面临着遗留技术的挑战。有关潜在捐助者和接受者的信息与志愿者、财务支持者和其他人的信息保存在不同的系统上。由于缺乏单一视图，移植、营销和筹款团队很难找到细节来培养尽可能有意义的关系。该非营利组织还使用已有 22 年历史的基于电子邮件的系统与世界各地 100 多个其他注册机构进行通信。这个遗留平台效率低下，每天会导致数百条失败消息，必须有人检查和处理。在时间敏感的匹配过程中，这花费了宝贵的时间。

咨询、调解和仲裁服务处 (ACAS) 是一个由英国政府资助的独立公共机构，每年与数百万雇主和雇员合作，以改善工作场所关系。该组织的使命是通过促进和促进强有力的劳资关系实践来增强英国的组织和工作生活。然而，为了有效地提供服务，ACAS 需要一个有弹性的技术平台。如果没有这样的平台，组织将无法联系客户并提供他们迫切需要的服务。 2018 年，ACAS 经过数字战略审查后决定采用“云优先”方法。我们面临的挑战是找到一种云解决方案，不仅要符合他们的数字战略，还要确保最高的安全性。

Adaptive Biotechnologies 是一家商业阶段的生物技术公司，一直致力于利用适应性免疫系统的生物学来改变疾病的诊断和治疗。该公司建立了一个专有的免疫医学平台，可以解码适应性免疫系统的遗传语言。然而，挑战在于综合这个庞大的生物学系统并充分利用所生成的大规模临床免疫组学数据库的价值。该公司需要大规模计算资源和机器学习能力来释放研究数据的全部潜力。免疫系统的复杂性和 Adaptive 动态临床免疫组学数据库（其中包括超过 470 亿个免疫受体）生成的海量数据带来了重大挑战。

全球玻璃制造商 AGC 集团正在寻求从本地硬件过渡到 Microsoft Azure 上基于云的基础设施。该公司的目标是提高成本效率并获得可扩展性优势。鉴于 AGC 在欧洲和日本的业务，向云的迁移需要谨慎处理。该公司正在寻找能够帮助按时、按预算建设基础设施的合作伙伴。 AGC 还希望不再管理本地硬件，而是迁移到 Microsoft Azure 上的可扩展平台。该公司正在寻找专门从事定制服务的合作伙伴，以协助在 Azure 上托管 AGC 的景观，这将使 AGC 能够加速北美业务的增长。

Allegiance Consulting 是一家专门从事复杂财务规划系统的南非金融科技公司，在 COVID-19 健康危机爆发时面临着重大挑战。该公司必须快速适应远程工作环境，并让客户对未来放心。主要挑战包括在安全且可扩展的基础设施上快速开发应用程序以及与同事和客户保持联系。该公司必须使用 Microsoft 的 Blazor 技术为其一个大客户开发一款参与应用程序。该应用程序是一种诊断工具，为在保持安全的同时在财务上处理健康危机提供指导。该公司还必须确保其 37 名全体员工可以通过安全平台进行内部连接并与客户协作。

Alpega Group 是一家全球领先的物流软件公司，协调 80 个国家/地区的货运运输，与 80,000 家承运商和 200,000 名会员合作。这一复杂的操作依赖于该公司的运输管理系统（TMS）。然而，该公司面临系统可靠性和效率的挑战。系统故障可能会导致严重的延误和排队，影响全球的物流流程。该公司需要一种解决方案来确保其 TMS 平稳、持续运行，从而能够响应需求并相应地扩展其运营规模。我们面临的挑战是实施新的集装箱管理系统，该系统不仅可以提高运营的可靠性和效率，还可以帮助优化货运并在行业内创造更多的可持续性。

AnalogFolk 是一家数字机构，其任务是创造一种创新且引人入胜的方式，让人们发现自己的“Marmite 基因”。我们面临的挑战是设计一个系统，能够准确地测量人们对品尝马麦酱（Marmite）的反应，马麦酱是一种以其不同口味而闻名的食品。目标是创造一种有趣的互动体验，鼓励用户在社交媒体上分享他们的结果，从而提高品牌知名度和产品销量。该挑战还涉及将面部识别技术与算法相结合的技术方面，该算法可以解释各种情绪并将其转化为对马麦酱的爱或恨。

24Storage是一家瑞典自助仓储公司，成立于2015年，其愿景是通过数字化颠覆传统自助仓储行业。该公司的目标是创建一个基于云的集中式解决方案，允许远程控制其所有设施，消除对现场员工的需求，并使客户能够完全控制其服务。然而，瑞典的存储市场竞争激烈，该公司面临着开发自己的数字系统以微调客户及其客户支持团队的用户体验的挑战。目标是有效管理每个设施并提高整体服务质量。该公司还面临着从初创公司向更全面的平台转型的挑战，需要合作伙伴来帮助维护其数字生态系统并设计下一阶段的创新。

Nexon faced the challenge of managing a rapidly changing gaming environment where the lifecycle of games is decreasing, and the amount of data to be processed is increasing exponentially. The quality of mobile games is also steadily exceeding that of PC games, making it difficult to predict and appropriately manage system resources. The company needed a solution that could handle the complex technology requirements of game-related infrastructure, particularly in terms of capacity and response speeds. Initially, physical servers were used due to the limitations of virtual servers in delivering proper response speeds. However, with advancements in cloud technology, Nexon began exploring cloud solutions to address these challenges.

Sanoma Corporation, one of the largest media companies in Europe, faced the challenge of simplifying the creation of innovative online services for multiple business groups. The company needed to deliver relevant services quickly, requiring better insight and access to data. Sanoma had created APIs to provide access to data, including consumer profiles and media content, but needed a highly secure and scalable platform to deliver these APIs. The platform also needed to support a complex environment with diverse brands, digital assets, and developers working in various programming environments and apps for different platforms, including mobile devices.

农村投资融资机构 (AFIR) 是罗马尼亚政府机构，负责支持农民和公司获得赠款以及每年平均 20 亿欧元的欧盟 (EU) 农村发展项目资金。然而，管理这些资助项目的一项重要的内部预测任务需要 AFIR 员工的大量手动干预。这个过程不仅缓慢而且容易出现错误。该组织热衷于提高支出和融资预测的准确性，因为这不仅可以帮助其用户，还可以提高其自身的运营效率。该流程需要大量纸张且复杂，据 AFIR IT 总监 Daniel Ifrim 称，该流程“远未达到优化”。该团队需要一个解决方案，将这一流程转变为完全无纸化的在线系统，并减少生成支出和融资预测报告所需的时间。

哈萨克斯坦的旗舰航空公司阿斯塔纳航空的财务报告流程面临着重大挑战。该公司在欧亚大陆 64 条航线上运营国内和国际航班，该公司一直在努力应对耗时且资源密集的月末结算流程。生成每份报告的账户卡和试算平衡表需要 40 分钟到一个多小时。到了月底，财务部门常常有数百份报告在排队。该公司的企业资源规划 (ERP) 系统一次只能处理十份报告，造成了瓶颈并减慢了整个流程。该公司需要一种能够在一分钟内生成报告的解决方案，以提高生产力和效率。

美国癌症协会是一家总部位于美国的大型非营利组织，严重依赖其志愿者，而志愿者又依赖该协会的移动应用程序。该组织面临协作、开发速度、流程组织和高数据库成本方面的挑战。 IT 团队需要一种能够简化运营、加速开发流程并显着降低数据库成本的解决方案。现有系统的效率不足以满足这些需求，因此需要采用更强大且更具成本效益的解决方案。

Kumba Iron Ore 是一家主要在南非运营的跨国矿业公司，该公司在所有工作地点都采用手动方式进行入职和风险管理。这个过程不仅耗时，而且导致整个公司运营中出现错误、延误和低效率。不同地点缺乏一致的标准和要求进一步增加了成本和风险。 Kumba 需要一个能够整合和自动化其手动流程的解决方案，从而改善风险结果并简化运营。

Armanino 是美国 20 家最大的独立会计和商业咨询公司之一，它面临着大型专业服务公司的共同挑战：在不超支昂贵的建筑租赁费用的情况下为流动员工管理办公空间。该公司在 15 个主要城市中心设有 16 个办公地点，在需要的地方部署专业人才。面临的挑战是确保办公空间始终可供高度流动的员工使用，但又避免在未充分利用的空间上超支。公司仅次于劳动力的第二大成本是租金，而传统的办公模式已经不能反映日益敏捷的工作方式。该公司还面临着移动员工在不同办公室寻找可用工作空间的问题，导致效率低下和办公日程中断。

Worms Safety 是全球领先的安全和质量管理专家联盟，在整合 30 家集团公司的财务数据方面面临着重大挑战。该公司最近推出了新的 Xero 财务管理系统，并正在寻求一种解决方案来实现整合流程自动化。目标是通过交互式仪表板功能改进管理报告，这将使公司能够更好地实现合规目标、挖掘业务潜力并发展竞争优势。现有流程是劳动密集型的，每月需要 10 天的手动电子表格维护，并且缺乏公司所需的深度分析和报告选项。

美国护士协会 (ANA) 是一个在美国倡导 400 万注册护士及其患者的组织，该组织面临着 Azure 环境的挑战。成本不断上升，该组织无法确定推动成本增加的因素。随着 COVID-19 大流行的蔓延，全日空需要迅速将 250 多名员工转变为远程员工。这种情况需要战略合作伙伴帮助管理、导航和优化 ANA 400 名员工的 Microsoft Azure 使用情况。全日空还需要加强其安全态势，以防止系统和数据受到攻击，尤其是在转向远程工作的情况下。

英国大型政府组织阿伯丁市议会在数字化转型过程中面临着挑战。该委员会正在努力对其 8,000 名员工和 250,000 名居民提出的众多疑问提供高效、及时的答复。冠状病毒大流行进一步加剧了这种情况，迫使许多议会服务在一夜之间停止。该委员会需要一种能够快速适应不断变化的情况并继续为其员工和居民提供基本信息和服务的解决方案。

Alışan Grup 是一家土耳其 500 强企业集团，在数字化进程中面临着多项挑战。该集团的旗舰公司 Alışan Lojistik A.Ş. 是土耳其物流业务的做市商，该公司面临着高昂的数据库更新、维护和管理成本问题。该公司也没有足够的能力来确保业务连续性的有效管理。公司现有服务难以理解和运行，在访问、文档管理、安全、集成和开发方面都存在挑战。该公司还面临着内部托管的 SharePoint 问题，这给业务连续性以及数据库场景和应用程序层创建的实际障碍带来了挑战。

The demand for transparency across investments, to align with the SDGs, meant the company needed to augment financial performance figures with ESG performance. This would ensure every investment decision would be fully informed, and that every retail and institutional client could gain a holistic view of each fund’s performance in terms of sustainability and profitability. The company was clear from the outset that it required a partner who could bridge the gap between IT and its business and rapidly deliver a solution to meet its internal deadline.

The Dorset healthcare system faced significant challenges in integrating and analyzing data from various sources due to the complex setup of multiple organizations. Information was siloed across the county's healthcare networks, making it difficult to collaborate and derive insights. The need for a unified data warehouse was identified to enable better decision-making and improve patient care. The COVID-19 pandemic further highlighted the urgency of having a robust data infrastructure to respond effectively to emerging healthcare challenges.

When the COVID-19 pandemic hit, educational institutions worldwide faced unprecedented challenges. The University of South Florida (USF) was no exception, as it had to quickly adapt to the new reality of remote learning and collaboration. The university, with its multiple campuses and a large student body, needed a solution that could facilitate seamless communication and learning without compromising the quality of education. USF had already been in the process of transitioning to a unified technology environment, but the pandemic accelerated this need. The challenge was not only to continue educational activities but also to ensure the safety and health of students and faculty, particularly in the medical field where hands-on training is crucial.

CCBPI recognized the need to integrate and automate its data processes to enhance operational efficiency and maintain data transparency. Previously, Power BI reports were generated using data from manually edited Microsoft Excel files, which involved multiple users and steps prone to human error. The leadership team, led by CIO Winnie Talosig-Rebancos, identified the automation of report creation as a critical component of their digital transformation strategy.

For a city the size of Laval, managing the 311 system, which fields questions and complaints about non-emergency issues, can be a significant challenge. The city handles an average of 645 calls a day, and when including in-person requests and emails, the 311 operators respond to more than 250,000 requests annually. The manual recording of each call can sometimes be left incomplete, leading to inefficiencies. The push to augment the system with AI began in 2019, with the goal of adding value for each person contacting the 311 system. The city was already using Microsoft 365, making the adoption of Dynamics 365 and Azure a simpler process. However, a multivendor survey was conducted, including the creation of AI assets through open-source technologies. The goal was to create a high level of interoperability between Azure and the existing Microsoft 365 environment, simplifying the development of a solution using Azure AI capabilities.

The New York City Department of Environmental Protection (DEP) faced challenges in managing the increasing call volumes at their IT and HR service desks, which were only staffed during regular business hours. This led to longer response times and reduced employee satisfaction, particularly for after-hours requests such as password resets. The agency needed a solution to provide 24/7 support to its 6,000 employees, who operate in a 24/7/365 environment, including plant operators and those responding to emergencies like water main breaks. The goal was to improve user experience and drive operational efficiencies by providing continuous availability of services.

Robert Walters, a global specialist professional recruitment business, faced challenges in enabling their consultants to work effectively while on the move. The company needed to establish a modern workplace that would allow their staff to perform their duties flexibly and efficiently, regardless of location. The existing setup did not fully support mobile work, which was crucial for consultants who spent significant time with clients and candidates. The need for a seamless transition to remote work became even more pressing with the onset of the COVID-19 pandemic, which required businesses to adapt quickly to new working conditions. Robert Walters sought a solution that would not only enhance mobility but also integrate their IT and back-office functions to streamline operations and improve the overall employee and customer experience.

La Pontezuela, a family business in Toledo, Spain, producing premium-quality extra virgin olive oil, sought to modernize its business operations. The company needed an end-to-end business solution to transform interoperability across departments and stakeholders, while providing analysis for global business insights. The board of directors was unsure where to begin, and they required guidance to optimize operations using Microsoft technologies. The challenge was to streamline internal collaboration, simplify production processes, and enhance online transactions through an e-commerce platform connected to CRM, all while making confident decisions using real-time data analysis.

Natura, a leading Brazilian cosmetics multinational, faced the challenge of developing a robust customer service system that could integrate with its legacy platforms while providing higher availability and flexibility for future solutions. The company needed a centralized service system that could simplify the development of future processes and enhance its relationship with customers and consultants. The existing system required improvements in productivity and efficiency, and Natura sought a solution that could address these needs while maintaining its commitment to environmental, economic, and social awareness.

RHI Magnesita, a world leader in refractories, faced the challenge of expanding their digital services to customers. They aimed to offer not just managed installation of refractory products but also continuous monitoring and predictive analytics to enhance efficiency and avoid unnecessary production shutdowns. This required a significant digital transformation and rebuilding of their IT infrastructure on Azure. The merger of RHI and Magnesita in 2017 added complexity to their data management, necessitating a more flexible and scalable data infrastructure. The company needed to consolidate disparate IT systems and manage increased data demands post-merger, which their existing on-premises solutions could no longer handle effectively.

Vitaldent, a leading dental clinic network in Spain, faced the challenge of maintaining high-quality patient care while expanding its operations. With over 300 clinics and more than 7.5 million patients annually, the company needed a robust system to manage patient interactions and clinic operations efficiently. The primary challenge was to provide a seamless communication platform for patients and clinics, ensuring that patient needs were met promptly and effectively. Additionally, Vitaldent aimed to enhance its marketing efforts to attract new patients and retain existing ones. The company required a solution that could integrate patient data, streamline communication, and support its growth aspirations across different regions and brands.