BNOTIONS 如何成为一家实时代理机构
公司规模
SME
地区
- America
国家
- United States
产品
- Geckoboard
技术栈
- Data Analytics
- Real-time Reporting
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 分析与建模 - 实时分析
适用行业
- Professional Service
适用功能
- 商业运营
用例
- 实时定位系统 (RTLS)
服务
- 数据科学服务
关于客户
BNOTIONS 是一家屡获殊荣的创新机构，与医疗保健、电信、零售、旅游和多个垂直行业等各个领域的客户合作。该机构还开发了自己的产品和游戏。BNOTIONS 致力于促进不同团队和账户之间的透明度和知识共享。该机构采用并利用数据通信技术为客户提供实时报告，并在机构内部建立数据驱动的文化。BNOTIONS 相信与客户保持开放的对话，并在错误发生时立即承认错误，以防止小问题变成大问题。
挑战
BNOTIONS 是一家屡获殊荣的创新机构，在向客户提供实时报告和在机构内部建立数据驱动文化方面面临挑战。该机构在报告任务上花费了大量时间，这不仅耗时而且效率低下。该机构还在不同团队和账户之间实现透明度和知识共享方面遇到困难。事实证明，收集数据并在 PowerPoint 演示文稿中呈现数据的传统方法效率低下且耗时。每个演示文稿的前五到十张幻灯片都用于解释项目的执行情况，然后再提出建议。
解决方案
BNOTIONS 采用了实时数据通信工具 Geckoboard，为客户提供实时报告，并在机构内部建立数据驱动文化。该机构使用 Geckoboard 跟踪项目每个阶段的分析并识别可能出现的任何问题。该工具使 BNOTIONS 能够快速识别并关注存在问题的领域。该机构与客户共享 Geckoboard，客户可以监控指标并参与该机构的早间开发站立会议。该工具还帮助该机构在与客户进行总结会议时节省了时间，因为他们已经知道产品的表现如何。Geckoboard 显示在产品团队舱外的一台 42 英寸电视上，轮流播放该机构正在进行的所有项目。
运营影响
数量效益
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