Satellites Unlimited (SUI), a leading regional service provider for a major national satellite company, was facing significant challenges in building a cutting-edge safety program. The company's safety program was largely based on anecdotal evidence from technicians and managers, which did not allow them to reliably identify the root cause of safety incidents. This became a pressing issue when SUI experienced two catastrophic vehicle incidents, resulting in multi-million dollar worker’s compensation claims. The company was aware of issues such as tailgating and distracted driving, but lacked the means to prove it. Therefore, SUI sought a solution that would provide an unbiased source of truth about what was happening in the cab when technicians were out on the road.

Summit Materials, a leading integrated construction materials solution provider, faced challenges in achieving their Environmental, Social, and Governance (ESG) goals due to decentralized solutions for telematics, safety, and site visibility. This decentralization led to gaps in their data and reporting, hindering their progress towards their ambitious safety and sustainability goals. The company's vast operations, spanning 22 U.S. states and British Columbia, Canada, made it difficult to track progress against their goals. They needed a technology partner that could consolidate their over-the-road fleet safety, emissions, and fuel consumption data into a single platform, improving visibility across their distributed operations.

Teichert, a California-based construction and materials producer company, faced significant challenges due to limited visibility across its vast operations. With over 30 locations, hundreds of vehicles, and thousands of employees, real-time visibility into their entire operations was critical. The company was heavily reliant on its assets and materials for its work, making it essential to ensure adequate resources were available and located where needed. The company was also grappling with ongoing thefts, which necessitated an easy-to-use camera solution to help them quickly investigate, resolve, and prevent future thefts. The lack of an efficient system led to countless hours spent reviewing video footage, which was both time-consuming and inefficient.

U.S. Logistics Solutions, a final-mile logistics company, was facing significant challenges due to their use of several disconnected, legacy systems. These systems were inefficient, provided limited visibility into their operations, and lacked customizability for their workforce. The company's processes were largely manual and relied on paper logs and reports, which were error-prone and time-consuming. Lack of visibility from the cab to their warehouses posed another challenge. Without insight into how their drivers were performing or what was happening in their terminals, training opportunities for their team were limited. The company needed an advanced solution to improve their productivity, safety, and employees’ experience.

UniGroup, a $1.5 billion transportation cooperative, faced a unique challenge due to its complex organizational model. The cooperative, which handles one-third of all professional moves in the United States, is owned by over 160 member agencies. This structure necessitates that their drivers switch between multiple operating authorities (MOAs), complicating the tracking of miles and hours of service (HOS). The need to streamline HOS management and maintain compliance with federal regulations was paramount. However, the solution had to be easy to install and capable of innovating alongside UniGroup's evolving needs.

Univar Solutions, one of the world’s largest chemical and ingredient distributors, was facing a significant challenge. Their data was siloed across different systems, making it difficult to drive efficiency and safety improvements at scale. This was hindering their innovation and agility. The company was in dire need of upgrading their compliance solution and was seeking a technology partner that could provide a range of applications that would scale and evolve with their needs. Market challenges, such as labor shortage and international supply chain delays, further intensified their resolve to invest in innovative technology to capture and act on critical data in real time.

Van der Linden, a 125-year-old road transportation company based in the Netherlands, was facing a significant challenge due to outdated systems. The company, which specializes in dedicated delivery services, was struggling to monitor driver hours and maintain compliance with EU rules. In the Netherlands, if a driver is fined for driving too many hours without observing the mandatory rest periods, the employer is required to pay a fine double that amount. With the minimum fine for drivers set at €220, Van der Linden was at risk of incurring substantial costs from non-compliance across its growing fleet. The company's traditional method of drivers clocking in with timecards and manually reporting monthly truck data was proving to be inefficient and error-prone.

Charles King Company’s pumping systems are critical for emergency and planned projects in treatment plants, pump stations, and collection systems. Any downtime can result in sewage overflows, leading to regulatory fines and environmental consequences. The company needed a reliable solution to monitor pump systems 24/7 to prevent overflows and ensure system reliability. They previously used analog auto-dialers for alerts, which were limited in functionality and only provided emergency-level notifications.

Given their commitment to excellence, Clover's distribution department decided to evaluate new technologies to optimize deliveries and boost customer service. The team tested several fleet tracking solutions and chose Samsara for its accuracy and real-time updates. Paul Drake, Clover’s Distribution Manager, highlighted that Samsara was chosen because it provides updates right to the minute, unlike other companies that update every 2, 5, or 10 minutes. Samsara helps Clover respond to customer inquiries, remotely control their reefers, analyze delivery progress, and simplify maintenance. The need for real-time tracking was crucial for Clover to handle customer calls efficiently and ensure timely deliveries.

The Cocoa Fleet Team needed better visibility across the city’s 400 vehicles. They were using an offline GPS system that only provided telematics data when vehicles refueled, which was inefficient. They required scheduled reports, geofencing, real-time vehicle location, and the ability to link drivers to vehicles. The team needed a faster way to get this data and ensure that all vehicles and personnel operated efficiently and safely.

Jon Lasko, Director of Transportation, identified a significant opportunity for improvement in J. Polep's cold chain procedures. The loading dock staff was using temperature guns combined with a 2G trailer tracking application to read temperatures of their multi-temp trailers before loading food shipments. The inaccuracy of the guns and the trailer tracking solution with long-delayed reporting and off-hours alerts disturbing staff while at home were major issues. Lasko knew there had to be a better way to ensure food safety and quality.

A vehicle running out of fuel or breaking down is a costly issue for any industry, but it's a nightmare scenario for limousine companies. With such a large fleet, the whole ULC team needs to ensure their custom-designed vehicles are in tip-top shape before going out to chauffeur guests. Before finding Samsara, Jacobian and the ULC team would routinely walk from limo to limo, manually checking and recording the fuel levels and check engine lights before each shift. Jacobian knew there had to be a better way. Jacobian tried fleet management providers with complex interfaces, but needed an easy to use solution. When a friend told him about Samsara, he knew he had to try it.

Bellas Landscaping, a leading landscaping firm in central Illinois, faced significant challenges in managing their fleet of over 30 vehicles. The fleet, which includes dump trucks, flatbeds, and pickups, is crucial for their operations, especially during the busy seasons. The company needed a solution to improve fleet visibility, reduce idle times, and enhance overall operational efficiency. Additionally, they sought to optimize maintenance schedules and refueling processes to cut down on unnecessary costs and improve productivity.

One of Schwebel’s challenges was maximizing driver productivity. It was not uncommon for routes to be delayed, as drivers made unplanned detours and stops on their way to sales agencies. Because Schwebel’s drivers are paid hourly, delayed routes result in higher costs and more unpredictable customer wait times. Schwebel’s previously relied on a passive GPS solution to track drivers’ routes; however, data from that system could only be synced via WiFi, which could only happen once deliveries were complete. As a result, the distribution team only saw drivers’ routes and stops at the end of the day. It was difficult to see when drivers deviated from their routes, where they tended to go off course, and how long they were delayed. By the time the distribution team noticed deviations, routes were complete and there was no way to make up for lost time. Adam knew that it was time to invest in a more robust solution.

Blue Lightning Logistics faced significant challenges in monitoring their fleet and maintaining temperature control for their temperature-sensitive loads. The company was losing $30,000 to $50,000 annually due to rejected loads caused by temperature fluctuations and lack of real-time monitoring. Additionally, the company had no way to track the location of their trailers, leading to operational inefficiencies and increased risk of theft.

In October 2017, Moore Food Distributors faced a significant challenge when one of their trucks was involved in a major accident. The truck was traveling on the highway at 65 mph when it was struck by a car, causing it to tip over, pass through the guardrail, and fall down an embankment. This incident posed a serious risk to the company's operations and financial stability. The immediate need was to prove that their driver was not at fault to avoid potential legal and insurance complications. Additionally, Moore Food Distributors needed to ensure the safety of their fleet and compliance with the Food Safety Modernization Act (FSMA). The company required a robust solution to provide real-time data on vehicle location, driving behavior, and environmental conditions to enhance fleet safety and customer service.

Dohrn Transfer Company needed a solution for ELD compliance and broader business initiatives such as improving safety, reducing paperwork, optimizing maintenance, and enhancing dispatching efficiency. The company was subject to Hours of Service regulations and required a reliable system to ensure compliance. Additionally, Dohrn wanted a user-friendly and flexible platform that could integrate seamlessly with their existing operations and engage employees effectively.

When company leaders started looking for a new fleet management system in 2017, they knew they wanted more than GPS location tracking. Ghilotti Bros. also wanted to find an integrated solution that would help protect their 175 employees, their equipment, and their brand. The company needed a system that could provide real-time visibility into their operations, streamline maintenance processes, and enhance safety measures. With a large fleet and numerous high-value construction equipment spread across multiple job sites, tracking and maintaining these assets efficiently was a significant challenge. Additionally, ensuring the safety of their employees in one of the most dangerous occupations in the United States was a top priority.

Cardinal Plumbing faced the challenge of managing a growing fleet while ensuring operational efficiency and maintaining a high level of customer service. With the expansion of their services to include heating and cooling, the need for a robust fleet management solution became even more critical. The company needed a way to gain real-time visibility into their fleet operations, streamline maintenance processes, and protect their brand reputation by promoting safe driving practices among their technicians.

Simco Logistics, a major ice cream distributor in the Mid-Atlantic, faced challenges in improving fleet safety and complying with the FDA Food Safety Modernization Act (FSMA). Despite having a fleet safety program for over 30 years, the company saw an opportunity to enhance its safety record and reduce accident-related costs. Additionally, as a distributor of temperature-sensitive goods, Simco needed to ensure compliance with FSMA regulations, which required meticulous temperature records during deliveries to prove that food was kept at safe conditions. The company sought a solution that could address both safety and compliance needs effectively.

As Armstrong Richardson looked to continue its expansion and grow as a haulier, Steve Whitehead, National Transport Manager, knew he needed to find a more reliable fleet management solution. The company’s system at that time did not deliver as promised, often capturing inaccurate tracking data and losing video footage of accidents. During his demonstration by Samsara, Steve was immediately impressed by the all-in-one platform and accuracy of real-time GPS tracking in remote locations. After trialing the platform, it was an easy decision to move forward given Samsara’s reliability, ease of use and support. Today, Armstrong Richardson uses Samsara to improve customer service, increase safety and gain new insights into its fleet.

Windy City Limousine & Bus faced significant challenges in managing their fleet and ensuring customer satisfaction. The dispatch department was overwhelmed with calls from customers inquiring about vehicle locations, especially during peak hours. The existing GPS tracking system was unreliable, leading to inefficiencies and delays in providing accurate information. Additionally, ensuring passenger safety was a top priority, but the existing safety monitoring system was reactive, relying on customer feedback and delayed video footage. The company needed a solution to provide real-time data, improve safety measures, and enhance overall operational efficiency.

Mountain Eagle Trucking faced several challenges in managing their fleet operations across the Canada-United States border. The company needed to ensure timely deliveries and pickups to maintain high customer satisfaction. Additionally, they had to manage the safety and compliance of their fleet, including temperature monitoring for food and beverage distribution to prevent rejected loads. The cross-border operations also required compliance with different regulations and laws in Canada and the U.S., making it essential to have accurate tracking and reporting systems in place.

Holiday Tours, a family-owned charter bus company, faced challenges in managing their fleet operations efficiently. Despite having a custom-built system for managing customer reservations, scheduling, maintenance, accounting, and HR, they lacked a way to accurately pinpoint the location of their buses. This gap in their system made it difficult to provide real-time updates to customers about bus locations, which was particularly problematic in city environments where a two-minute delay could mean a difference of 10 blocks. Additionally, their existing camera system only collected harsh driving events in large batches during the evening, limiting their ability to provide instant feedback on driver behavior and customer experience. The company also needed a more efficient way to manage maintenance, as motorcoaches require regular maintenance to deal with diesel particulates through a process called regeneration. Not performing regeneration on time could cause the vehicle to stop, posing a significant operational risk.

Collins Earthworks, a rapidly growing earthmoving business, faced challenges with their previous telematics system, which was insufficient for their expanding needs. The old system was primarily used to track the location of trucks, but as the company grew, they required a more comprehensive solution to enhance productivity, efficiency, and safety. The need for a better system became evident when they realized that their existing telematics could not provide the necessary insights and data to manage their fleet effectively. This led them to search for a new solution that could meet their evolving requirements and support their growth trajectory.

Impossible Foods faced the challenge of scaling its production to meet the growing demand for its plant-based meat products while maintaining high standards of food safety and product quality. As the company expanded its distribution to over 5,000 restaurants in the U.S. and around 100 in Hong Kong and Macau, it needed to ensure that its manufacturing processes could support this growth. The company required a reliable system to monitor and verify food safety, compliance, and quality control points throughout the production process. Additionally, the company needed to automate quality inspections to maintain consistency and efficiency as it prepared to enter the U.S. grocery market.

Revive Kombucha faced the challenge of scaling its production while maintaining high product quality and sustainability. With rapid growth and national distribution, the company needed to ensure consistent quality across all batches. Additionally, the risk of misprints on lot codes and labels, as well as the need for accurate fill levels, posed significant challenges. The company also aimed to operate more sustainably by monitoring real usage data, such as temperature and water flow, to manage resources efficiently.

The Hanson family, owners of Hanson of Sonoma, a premium craft vodka distillery, faced significant challenges in maintaining the high quality and precise packaging of their award-winning products. Their commitment to quality required rigorous quality checks, especially for label placement and fill levels, which were manually intensive and inefficient. The production process involved six labels on each bottle, with exact placement and height requirements for the cork and labels. This manual process was time-consuming and prone to errors, making it difficult to scale production efficiently without compromising on quality.

Before implementing Samsara, SeniorCare EMS faced significant challenges in monitoring and improving driver safety. They had separate vendors for dash cams, GPS tracking, and wireless data, which made it difficult to consolidate and manage data effectively. The existing dash cams couldn't remotely upload footage, making it nearly impossible to monitor driver behavior in real-time. Additionally, the GPS tracking system provided location data at intervals of 30 seconds to a minute, which was insufficient for emergency response times. The company needed a more integrated and real-time solution to ensure driver safety, reduce risky driving behaviors, and improve operational efficiency.

Liberty Oilfield Services faced significant challenges with their previous fleet management system, including GPS drift, inaccurate IFTA mileage reporting, and insufficient customer support. These issues led to wasted time and resources, particularly during inspections or audits. Additionally, Liberty needed a robust communication system for their drivers, especially during convoys, and a reliable solution to improve driver safety in hazardous environments.