Francisco, in his new role at Fames Transport, aimed to modernize the family business to keep up with changing technology and business tools. His first initiative was to update the company's GPS tracking solution, which was clunky and used excessive data. Francisco tasked his team with finding a new provider as soon as their contract finished. Upon discovering Samsara’s platform, he was impressed by its intuitive interface and accurate live location tracking. However, the decision to adopt Samsara was ultimately driven by the platform's comprehensive features, including safety improvements from in-vehicle cameras and operational savings from automating time sheets.

Simco Logistics, a major ice cream distributor in the Mid-Atlantic, faced challenges in improving fleet safety and complying with the FDA Food Safety Modernization Act (FSMA). Despite having a fleet safety program for over 30 years, the company saw an opportunity to enhance its safety record and reduce accident-related costs. Additionally, as a distributor of temperature-sensitive goods, Simco needed to ensure compliance with FSMA regulations, which required meticulous temperature records during deliveries to prove that food was kept at safe conditions. The company sought a solution that could address both safety and compliance needs effectively.

Windy City Limousine & Bus faced significant challenges in managing their fleet and ensuring customer satisfaction. The dispatch department was overwhelmed with calls from customers inquiring about vehicle locations, especially during peak hours. The existing GPS tracking system was unreliable, leading to inefficiencies and delays in providing accurate information. Additionally, ensuring passenger safety was a top priority, but the existing safety monitoring system was reactive, relying on customer feedback and delayed video footage. The company needed a solution to provide real-time data, improve safety measures, and enhance overall operational efficiency.

Prior to engaging with Samsara, Garcia and his team had no advanced warning of lift station issues until they made the journey on-site. This lack of forewarning led to significant equipment damage and high repair costs. For instance, a dry well filled with raw water corroded equipment, costing over $70,000 in repairs. The absence of alarms and notifications meant that issues were only discovered during on-site visits, making it difficult to prevent incidents like flooding. This reactive approach was inefficient and costly, prompting the need for a more proactive solution.

All Aboard America (AAA), a passenger transportation company operating private charters and public routes in three states, was facing challenges with their disconnected, manual processes that strained resources and limited data-backed decision making. They were using disparate, legacy systems for reporting, driver coaching, and tracking the efficiency and health of their fleet. Without access to detailed data from a single source of truth, making informed business decisions was a challenge. AAA needed a solution that would connect their operations to provide greater data insights, streamline administrative work, and proactively ensure the safety of their drivers and passengers.

M Group Services Plant & Fleet Solutions (MGSPFS), a leading infrastructure services provider in the UK and Ireland, faced a significant challenge in reducing road traffic incidents involving their fleet. With a large number of vehicles on the road at any given time, the company needed to enhance its visibility of road incidents to preemptively prevent them. The goal was not only to ensure the safety of their drivers but also to reduce related insurance premiums. Despite having a strong culture of safety and efficiency, the lack of real-time monitoring and predictive insights made it difficult for MGSPFS to achieve its safety objectives.

Roto-Rooter, a leading plumbing and water clean-up company in the United States, faced a significant challenge in managing the safety of its large fleet of service vehicles. With over 1,200 drivers constantly on the move, the company needed a solution that would allow them to communicate with drivers effectively while also ensuring their safety. The company's operations, which involved dispatching vehicles based on timing, proximity, and urgency, were primarily conducted on mobile devices. This led to issues with driver distraction. The company needed a solution that would allow them to communicate with drivers while also protecting them from distractions. The challenge was to find a solution that would enable them to invest in safety at scale.

Aeroport Taxi & Limousine Services, a large fleet management company in Ontario, Canada, was facing significant challenges in managing driver safety and liability across its fleet of over 3,000 vehicles and drivers. The company's previous dash cam vendor had limitations that didn't meet their needs. The footage was automatically overwritten once the dash cam's memory card reached capacity, making it difficult to investigate incidents and refute false claims. Additionally, the lack of in-cab alerts meant that drivers could only be coached after an incident had already occurred. This lack of real-time feedback and visibility into incidents put Aeroport at risk for false claims and increased insurance costs. Aeroport needed a solution that could provide real-time feedback for drivers and better visibility into incidents to improve safety and protect their business.

Holiday Tours, a family-owned charter bus company, faced challenges in managing their fleet operations efficiently. Despite having a custom-built system for managing customer reservations, scheduling, maintenance, accounting, and HR, they lacked a way to accurately pinpoint the location of their buses. This gap in their system made it difficult to provide real-time updates to customers about bus locations, which was particularly problematic in city environments where a two-minute delay could mean a difference of 10 blocks. Additionally, their existing camera system only collected harsh driving events in large batches during the evening, limiting their ability to provide instant feedback on driver behavior and customer experience. The company also needed a more efficient way to manage maintenance, as motorcoaches require regular maintenance to deal with diesel particulates through a process called regeneration. Not performing regeneration on time could cause the vehicle to stop, posing a significant operational risk.

Collins Earthworks, a rapidly growing earthmoving business, faced challenges with their previous telematics system, which was insufficient for their expanding needs. The old system was primarily used to track the location of trucks, but as the company grew, they required a more comprehensive solution to enhance productivity, efficiency, and safety. The need for a better system became evident when they realized that their existing telematics could not provide the necessary insights and data to manage their fleet effectively. This led them to search for a new solution that could meet their evolving requirements and support their growth trajectory.

KeHE Distributors faced challenges with their previous AOBRD and GPS tracking provider, which had hardware that was difficult to install and use. The hardware was not portable, leading to a loss of GPS tracking on 15% of their fleet, making it difficult to accurately track deliveries and update customers with ETAs. Additionally, drivers struggled with the in-cab tablets provided by the previous system, which could not load additional apps, resulting in a lack of a consolidated place to track routes and hours. This led to inefficiencies and a cluttered electronic setup in the trucks.

CR Jackson, a South Carolina-based infrastructure company, was facing significant operational challenges due to the lack of a unified system for managing their equipment, vehicles, drivers, and back-office operations. They were using multiple vendors for compliance management, equipment tracking, and light fleet management, which resulted in scattered processes across different systems and paperwork. This lack of integration led to issues around asset protection, driver exoneration, and operational inefficiency. The company had also experienced theft of expensive equipment on multiple occasions, which further emphasized the need for a robust and cost-effective tracking solution. They needed a single integrated platform that could unify their mission-critical processes and provide real-time visibility across their assets.

Hoskins Equipment, a leader in high-reach equipment rentals, was facing a challenge in maintaining their standard of operational excellence across their 1,400 pieces of equipment, 30 vehicles, and multiple sites. The company lacked clear visibility into their physical operations and needed a way to operate more efficiently. They were seeking a solution that would enable them to stretch their resources further and work better and faster. The company saw an opportunity to digitize their processes and take a unified approach to their operations across their drivers, assets, and facilities. They were in search of an integrated solution that could consolidate these solutions within a single platform, thereby maximizing efficiency and centralizing their operations.

PODS Moving & Storage, a national moving and storage company operating across the United States and Canada, faced a significant challenge in ensuring the safety of their drivers and the belongings they transported. The company had no real-time data or visibility into the status of their drivers, making it difficult to engage with them actively, coach them on risky behavior, or acknowledge their performance improvements. The existing solution did not provide fleet managers with real-time data, which was a significant hindrance in case of accidents or driver injuries. The lack of immediate assistance and feedback mechanisms led to less than satisfactory driving.

The Road Commission of Kalamazoo County (RCKC) is tasked with maintaining over 1,200 miles of road, 63 bridges, more than 27,000 road signs, and numerous traffic signals across Kalamazoo County, Michigan. Their work ranges from road maintenance to asset management, township relations, and safety service requests. Prior to implementing Samsara, the RCKC was using a legacy GPS provider that was unreliable and limited in its functionality. Their team relied on paper-based workflows for driver vehicle inspection reports (DVIRs), which led to reactive equipment maintenance, unexpected downtime, and costly repairs. The RCKC was in need of a more efficient way to manage their expansive operations, seeking a technology partner that could enhance their operations from end to end, and empower their personnel and the community they serve.

Teichert, a California-based construction and materials producer company, faced significant challenges due to limited visibility across its vast operations. With over 30 locations, hundreds of vehicles, and thousands of employees, real-time visibility into their entire operations was critical. The company was heavily reliant on its assets and materials for its work, making it essential to ensure adequate resources were available and located where needed. The company was also grappling with ongoing thefts, which necessitated an easy-to-use camera solution to help them quickly investigate, resolve, and prevent future thefts. The lack of an efficient system led to countless hours spent reviewing video footage, which was both time-consuming and inefficient.

Cheese is a comparatively difficult product to produce, store, and ship. Each variety requires different aging times, temperature, and humidity. The same goes for shipping, and it is imperative that cheese is protected from high temperatures and humidity due the effect on delicate flavors and the potential for bacterial growth. The Cowgirl Creamery team was using analog temperature and manually recording temperatures on clipboards three times a day in their delivery trucks and twice daily in their aging rooms, cold storage rooms, and milk tanks. Cunnie knew there had to be a better way to record all this data, and she began looking at chart recorders to record temperature and alert the team when temps fell out of spec. Coincidentally, Cunnie was also searching for a fleet management solution to improve the operations of their distribution network. She hoped to find a solution that combined temperature monitoring with fleet management. That’s when she found Samsara.

Hartmann and his team sought a way to track the temperature and location of their refrigerated shipments to ensure quality upon delivery to their 1,800 accounts between New England and Philadelphia. Acme’s ongoing commitment to product safety, along with their esteemed BRC Certification, made documenting temperature throughout the cold chain critical. Specifically, Hartmann was looking for a solution with accurate temperature monitoring and real-time alerting that was easy to use. The Acme team was using thousands of basic data loggers which were quickly lost or damaged during operation. When the data loggers failed, the corresponding deliveries were rejected. “This is a big hassle and very expensive,” comments Hartmann. For Acme, this equates to tens of thousands of dollars lost annually due to waste, extra shipments, and labor.

Bellas Landscaping, a leading landscaping firm in central Illinois, faced significant challenges in managing their fleet of over 30 vehicles. The fleet, which includes dump trucks, flatbeds, and pickups, is crucial for their operations, especially during the busy seasons. The company needed a solution to improve fleet visibility, reduce idle times, and enhance overall operational efficiency. Additionally, they sought to optimize maintenance schedules and refueling processes to cut down on unnecessary costs and improve productivity.

In October 2017, Moore Food Distributors faced a significant challenge when one of their trucks was involved in a major accident. The truck was traveling on the highway at 65 mph when it was struck by a car, causing it to tip over, pass through the guardrail, and fall down an embankment. This incident posed a serious risk to the company's operations and financial stability. The immediate need was to prove that their driver was not at fault to avoid potential legal and insurance complications. Additionally, Moore Food Distributors needed to ensure the safety of their fleet and compliance with the Food Safety Modernization Act (FSMA). The company required a robust solution to provide real-time data on vehicle location, driving behavior, and environmental conditions to enhance fleet safety and customer service.

Dohrn Transfer Company needed a solution for ELD compliance and broader business initiatives such as improving safety, reducing paperwork, optimizing maintenance, and enhancing dispatching efficiency. The company was subject to Hours of Service regulations and required a reliable system to ensure compliance. Additionally, Dohrn wanted a user-friendly and flexible platform that could integrate seamlessly with their existing operations and engage employees effectively.

Cardinal Plumbing faced the challenge of managing a growing fleet while ensuring operational efficiency and maintaining a high level of customer service. With the expansion of their services to include heating and cooling, the need for a robust fleet management solution became even more critical. The company needed a way to gain real-time visibility into their fleet operations, streamline maintenance processes, and protect their brand reputation by promoting safe driving practices among their technicians.

After a few accidents served as a wake-up call that their current safety program wasn’t working, Markstein knew they needed to do something more to improve their fleet safety. Director of Operations Tom Roberts began looking for a dash cam solution that would help him save money, exonerate his drivers from accidents, and coach drivers on defensive driving tactics. Getting driver buy-in on dash cams from day one was a significant challenge. Roberts found a way to get his drivers excited about dash cams by selecting his top driver to pilot the system and provide initial feedback. This approach helped in getting the drivers to be advocates of the system.

Central Texas Water Supply faced frequent connectivity issues with their legacy SCADA system, which was critical for monitoring and controlling their water supply operations. The system's reliance on two-way radios led to delays in receiving updates, especially during bad weather, causing significant communication gaps. Additionally, the SCADA provider was closing its doors, necessitating a switch to a more reliable and efficient solution. The organization needed a system that could provide real-time monitoring, prevent service interruptions, and improve operator efficiency.

Berkeley County School District in West Virginia, responsible for transporting over 17,000 students daily, faced significant challenges in ensuring student safety and efficient communication with parents. The district had limited visibility into the real-time location of their school buses, making it difficult to monitor and respond to safety concerns. Their existing camera system offered only basic functionality, and retrieving footage was a time-consuming process. This lack of real-time visibility made it difficult to detect and address risky driving behaviors. Furthermore, parents often raised concerns about school bus delays and student safety, but due to the lag time from their legacy GPS vendor, the district was unable to provide accurate and timely information. Each safety concern call took up to 15 minutes to investigate, highlighting the need for a more efficient solution.

Brothers Food Services (BFS), one of the largest produce distributors in Texas, faced a significant challenge in maintaining employee safety across their vast operations. With over 500,000 square feet of warehousing space spread across four main distribution centers, BFS needed a system that could streamline incident investigation and save labor hours. Their previous camera systems were time-consuming and inefficient, often taking hours to locate the correct video footage for incident investigation. This reactive approach was not only labor-intensive but also hindered their ability to promptly address safety incidents.

The City of Atlanta's Department of Aviation is tasked with maintaining the vast land surrounding the Atlanta Airport, the busiest airport globally. A critical part of this maintenance involves keeping the grass mowed to a specific height as per FAA regulations to prevent attracting wildlife like birds, which pose a safety risk to aircraft. However, the department faced significant challenges in ensuring this compliance due to limited visibility into the mowing operations. They relied on manual work orders and line-of-sight supervision, which did not provide any means to confirm whether the grass was mowed correctly or even mowed at all unless a supervisor was physically present to oversee the process.

Foundation Building Materials (FBM), one of North America's leading distributors of building materials, prioritizes safety as its core value. With a fleet of 4,500 vehicles and heavy equipment, and over 5,500 employees across 270+ branches, maintaining driver safety and training is a significant challenge. As the company grew, it faced difficulties in scaling its safety programs due to the limitations of its legacy telematics and scheduling systems. These systems were not integrated with their driver safety program, making it challenging to gain insights into driver performance. The need for better technology to enhance visibility into driver performance and safety became increasingly apparent.

Papa & Barkley, a cannabis manufacturer and distributor, faced significant challenges in managing their facilities. With four different facilities primarily located in Eureka, California, they had to adhere to strict safety requirements and specialized regulations for the cannabis industry. This necessitated real-time visibility and facility security. To ensure compliance and safety, they employed Facility Intelligence Coordinators (FICs) to monitor their operations 24/7 using a legacy camera system. However, with 167 cameras monitoring a collective 79,000 square feet, manually reviewing footage was time-consuming and led to burnout among the FICs. Additionally, the City of Eureka and the state of California conducted surprise inspections, for which retrieving video footage was essential. Before Samsara, finding the right footage could take hours. As a rapidly growing company, Papa & Barkley needed an onsite camera system that could streamline their processes and scale with them.

Satellites Unlimited (SUI), a leading regional service provider for a major national satellite company, was facing significant challenges in building a cutting-edge safety program. The company's safety program was largely based on anecdotal evidence from technicians and managers, which did not allow them to reliably identify the root cause of safety incidents. This became a pressing issue when SUI experienced two catastrophic vehicle incidents, resulting in multi-million dollar worker’s compensation claims. The company was aware of issues such as tailgating and distracted driving, but lacked the means to prove it. Therefore, SUI sought a solution that would provide an unbiased source of truth about what was happening in the cab when technicians were out on the road.