Foundation Building Materials (FBM), one of North America's leading distributors of building materials, prioritizes safety as its core value. With a fleet of 4,500 vehicles and heavy equipment, and over 5,500 employees across 270+ branches, maintaining driver safety and training is a significant challenge. As the company grew, it faced difficulties in scaling its safety programs due to the limitations of its legacy telematics and scheduling systems. These systems were not integrated with their driver safety program, making it challenging to gain insights into driver performance. The need for better technology to enhance visibility into driver performance and safety became increasingly apparent.

Papa & Barkley, a cannabis manufacturer and distributor, faced significant challenges in managing their facilities. With four different facilities primarily located in Eureka, California, they had to adhere to strict safety requirements and specialized regulations for the cannabis industry. This necessitated real-time visibility and facility security. To ensure compliance and safety, they employed Facility Intelligence Coordinators (FICs) to monitor their operations 24/7 using a legacy camera system. However, with 167 cameras monitoring a collective 79,000 square feet, manually reviewing footage was time-consuming and led to burnout among the FICs. Additionally, the City of Eureka and the state of California conducted surprise inspections, for which retrieving video footage was essential. Before Samsara, finding the right footage could take hours. As a rapidly growing company, Papa & Barkley needed an onsite camera system that could streamline their processes and scale with them.

Satellites Unlimited (SUI), a leading regional service provider for a major national satellite company, was facing significant challenges in building a cutting-edge safety program. The company's safety program was largely based on anecdotal evidence from technicians and managers, which did not allow them to reliably identify the root cause of safety incidents. This became a pressing issue when SUI experienced two catastrophic vehicle incidents, resulting in multi-million dollar worker’s compensation claims. The company was aware of issues such as tailgating and distracted driving, but lacked the means to prove it. Therefore, SUI sought a solution that would provide an unbiased source of truth about what was happening in the cab when technicians were out on the road.

Van der Linden, a 125-year-old road transportation company based in the Netherlands, was facing a significant challenge due to outdated systems. The company, which specializes in dedicated delivery services, was struggling to monitor driver hours and maintain compliance with EU rules. In the Netherlands, if a driver is fined for driving too many hours without observing the mandatory rest periods, the employer is required to pay a fine double that amount. With the minimum fine for drivers set at €220, Van der Linden was at risk of incurring substantial costs from non-compliance across its growing fleet. The company's traditional method of drivers clocking in with timecards and manually reporting monthly truck data was proving to be inefficient and error-prone.

American Cementing, a leader in cementing services for the oil and gas industry, was grappling with inefficiencies in their operations due to manual and paper-based administrative processes. The field technicians had to deal with a plethora of paper documents such as pre-inspection reports and fuel receipts before operating heavy equipment at well sites. This not only increased the chances of human error but also slowed down the process. The back-office team was also burdened with the task of managing the paperwork manually. Additionally, the payroll process was time-consuming and prone to inaccuracies as driver logs and the internal payroll software were not integrated. This led to issues such as inaccurate payments and a lowered employee experience when drivers forgot to log off once they were off duty.

Fraley & Schilling (F&S), a premier lightweight fleet operator in the eastern United States, was in need of a unified platform to replace outdated operating models and drive digital transformation across the organization. The company was seeking a technology partner that would empower drivers to own their safety journey, personalize their driver experience, and improve safety. The F&S team also needed to automate vehicle and equipment monitoring capabilities to replace unreliable and labor-intensive spreadsheets. The challenge was to ensure continuous driver experience improvements in a competitive market and to build a world-class driver experience.

KWRL Transportation Cooperative, the largest school bus fleet in Washington state, faced significant challenges in managing its 100 buses and ensuring the safety and efficiency of its operations. The existing repeater-based GPS system was inadequate, providing updates every 10 minutes, which was insufficient for real-time monitoring. This lack of real-time visibility made it difficult for the team to keep buses on route and on time, leading to inefficiencies and potential safety risks. Additionally, the cooperative needed a solution that could handle the growing number of students and routes, as one of the districts was projected to grow from 2,000 to 8,000 students by 2025. The team also required accurate historical data to build smarter routes and plan for fleet expansion, as well as real-time alerts for engine fault codes to ensure timely maintenance and reduce downtime.

Cheese is a comparatively difficult product to produce, store, and ship. Each variety requires different aging times, temperature, and humidity. The same goes for shipping, and it is imperative that cheese is protected from high temperatures and humidity due the effect on delicate flavors and the potential for bacterial growth. The Cowgirl Creamery team was using analog temperature and manually recording temperatures on clipboards three times a day in their delivery trucks and twice daily in their aging rooms, cold storage rooms, and milk tanks. Cunnie knew there had to be a better way to record all this data, and she began looking at chart recorders to record temperature and alert the team when temps fell out of spec. Coincidentally, Cunnie was also searching for a fleet management solution to improve the operations of their distribution network. She hoped to find a solution that combined temperature monitoring with fleet management. That’s when she found Samsara.

Hartmann and his team sought a way to track the temperature and location of their refrigerated shipments to ensure quality upon delivery to their 1,800 accounts between New England and Philadelphia. Acme’s ongoing commitment to product safety, along with their esteemed BRC Certification, made documenting temperature throughout the cold chain critical. Specifically, Hartmann was looking for a solution with accurate temperature monitoring and real-time alerting that was easy to use. The Acme team was using thousands of basic data loggers which were quickly lost or damaged during operation. When the data loggers failed, the corresponding deliveries were rejected. “This is a big hassle and very expensive,” comments Hartmann. For Acme, this equates to tens of thousands of dollars lost annually due to waste, extra shipments, and labor.

Francisco, in his new role at Fames Transport, aimed to modernize the family business to keep up with changing technology and business tools. His first initiative was to update the company's GPS tracking solution, which was clunky and used excessive data. Francisco tasked his team with finding a new provider as soon as their contract finished. Upon discovering Samsara’s platform, he was impressed by its intuitive interface and accurate live location tracking. However, the decision to adopt Samsara was ultimately driven by the platform's comprehensive features, including safety improvements from in-vehicle cameras and operational savings from automating time sheets.

Coshocton Trucking, a transportation service provider in the U.S. for over 30 years, was grappling with outdated operational technology and manual processes. The company's operations were hampered by a lack of visibility into key areas such as fuel usage and driver safety, which led to increased costs and inefficiencies. The introduction of Hours of Service (HOS) regulations by the FMCSA further complicated matters, as Coshocton's paper-based processes were ill-equipped to handle the assignment and monitoring of driver hours. Rising fuel costs and growing operations exacerbated the problem, with the company unable to reduce idling and minimize costs due to limited visibility into fuel consumption. Additionally, a reactive approach to driver safety led to risky driving behaviors and thousands of dollars in insurance claims. To support their growing business, Coshocton needed to modernize their technology stack to improve safety, efficiency, and competitiveness.

Charles King Company’s pumping systems are critical for emergency and planned projects in treatment plants, pump stations, and collection systems. Any downtime can result in sewage overflows, leading to regulatory fines and environmental consequences. The company needed a reliable solution to monitor pump systems 24/7 to prevent overflows and ensure system reliability. They previously used analog auto-dialers for alerts, which were limited in functionality and only provided emergency-level notifications.

Given their commitment to excellence, Clover's distribution department decided to evaluate new technologies to optimize deliveries and boost customer service. The team tested several fleet tracking solutions and chose Samsara for its accuracy and real-time updates. Paul Drake, Clover’s Distribution Manager, highlighted that Samsara was chosen because it provides updates right to the minute, unlike other companies that update every 2, 5, or 10 minutes. Samsara helps Clover respond to customer inquiries, remotely control their reefers, analyze delivery progress, and simplify maintenance. The need for real-time tracking was crucial for Clover to handle customer calls efficiently and ensure timely deliveries.

The Cocoa Fleet Team needed better visibility across the city’s 400 vehicles. They were using an offline GPS system that only provided telematics data when vehicles refueled, which was inefficient. They required scheduled reports, geofencing, real-time vehicle location, and the ability to link drivers to vehicles. The team needed a faster way to get this data and ensure that all vehicles and personnel operated efficiently and safely.

Jon Lasko, Director of Transportation, identified a significant opportunity for improvement in J. Polep's cold chain procedures. The loading dock staff was using temperature guns combined with a 2G trailer tracking application to read temperatures of their multi-temp trailers before loading food shipments. The inaccuracy of the guns and the trailer tracking solution with long-delayed reporting and off-hours alerts disturbing staff while at home were major issues. Lasko knew there had to be a better way to ensure food safety and quality.

A vehicle running out of fuel or breaking down is a costly issue for any industry, but it's a nightmare scenario for limousine companies. With such a large fleet, the whole ULC team needs to ensure their custom-designed vehicles are in tip-top shape before going out to chauffeur guests. Before finding Samsara, Jacobian and the ULC team would routinely walk from limo to limo, manually checking and recording the fuel levels and check engine lights before each shift. Jacobian knew there had to be a better way. Jacobian tried fleet management providers with complex interfaces, but needed an easy to use solution. When a friend told him about Samsara, he knew he had to try it.

Bellas Landscaping, a leading landscaping firm in central Illinois, faced significant challenges in managing their fleet of over 30 vehicles. The fleet, which includes dump trucks, flatbeds, and pickups, is crucial for their operations, especially during the busy seasons. The company needed a solution to improve fleet visibility, reduce idle times, and enhance overall operational efficiency. Additionally, they sought to optimize maintenance schedules and refueling processes to cut down on unnecessary costs and improve productivity.

One of Schwebel’s challenges was maximizing driver productivity. It was not uncommon for routes to be delayed, as drivers made unplanned detours and stops on their way to sales agencies. Because Schwebel’s drivers are paid hourly, delayed routes result in higher costs and more unpredictable customer wait times. Schwebel’s previously relied on a passive GPS solution to track drivers’ routes; however, data from that system could only be synced via WiFi, which could only happen once deliveries were complete. As a result, the distribution team only saw drivers’ routes and stops at the end of the day. It was difficult to see when drivers deviated from their routes, where they tended to go off course, and how long they were delayed. By the time the distribution team noticed deviations, routes were complete and there was no way to make up for lost time. Adam knew that it was time to invest in a more robust solution.

Blue Lightning Logistics faced significant challenges in monitoring their fleet and maintaining temperature control for their temperature-sensitive loads. The company was losing $30,000 to $50,000 annually due to rejected loads caused by temperature fluctuations and lack of real-time monitoring. Additionally, the company had no way to track the location of their trailers, leading to operational inefficiencies and increased risk of theft.

In October 2017, Moore Food Distributors faced a significant challenge when one of their trucks was involved in a major accident. The truck was traveling on the highway at 65 mph when it was struck by a car, causing it to tip over, pass through the guardrail, and fall down an embankment. This incident posed a serious risk to the company's operations and financial stability. The immediate need was to prove that their driver was not at fault to avoid potential legal and insurance complications. Additionally, Moore Food Distributors needed to ensure the safety of their fleet and compliance with the Food Safety Modernization Act (FSMA). The company required a robust solution to provide real-time data on vehicle location, driving behavior, and environmental conditions to enhance fleet safety and customer service.

Dohrn Transfer Company needed a solution for ELD compliance and broader business initiatives such as improving safety, reducing paperwork, optimizing maintenance, and enhancing dispatching efficiency. The company was subject to Hours of Service regulations and required a reliable system to ensure compliance. Additionally, Dohrn wanted a user-friendly and flexible platform that could integrate seamlessly with their existing operations and engage employees effectively.

When company leaders started looking for a new fleet management system in 2017, they knew they wanted more than GPS location tracking. Ghilotti Bros. also wanted to find an integrated solution that would help protect their 175 employees, their equipment, and their brand. The company needed a system that could provide real-time visibility into their operations, streamline maintenance processes, and enhance safety measures. With a large fleet and numerous high-value construction equipment spread across multiple job sites, tracking and maintaining these assets efficiently was a significant challenge. Additionally, ensuring the safety of their employees in one of the most dangerous occupations in the United States was a top priority.

Cardinal Plumbing faced the challenge of managing a growing fleet while ensuring operational efficiency and maintaining a high level of customer service. With the expansion of their services to include heating and cooling, the need for a robust fleet management solution became even more critical. The company needed a way to gain real-time visibility into their fleet operations, streamline maintenance processes, and protect their brand reputation by promoting safe driving practices among their technicians.

Simco Logistics, a major ice cream distributor in the Mid-Atlantic, faced challenges in improving fleet safety and complying with the FDA Food Safety Modernization Act (FSMA). Despite having a fleet safety program for over 30 years, the company saw an opportunity to enhance its safety record and reduce accident-related costs. Additionally, as a distributor of temperature-sensitive goods, Simco needed to ensure compliance with FSMA regulations, which required meticulous temperature records during deliveries to prove that food was kept at safe conditions. The company sought a solution that could address both safety and compliance needs effectively.

As Armstrong Richardson looked to continue its expansion and grow as a haulier, Steve Whitehead, National Transport Manager, knew he needed to find a more reliable fleet management solution. The company’s system at that time did not deliver as promised, often capturing inaccurate tracking data and losing video footage of accidents. During his demonstration by Samsara, Steve was immediately impressed by the all-in-one platform and accuracy of real-time GPS tracking in remote locations. After trialing the platform, it was an easy decision to move forward given Samsara’s reliability, ease of use and support. Today, Armstrong Richardson uses Samsara to improve customer service, increase safety and gain new insights into its fleet.

Windy City Limousine & Bus faced significant challenges in managing their fleet and ensuring customer satisfaction. The dispatch department was overwhelmed with calls from customers inquiring about vehicle locations, especially during peak hours. The existing GPS tracking system was unreliable, leading to inefficiencies and delays in providing accurate information. Additionally, ensuring passenger safety was a top priority, but the existing safety monitoring system was reactive, relying on customer feedback and delayed video footage. The company needed a solution to provide real-time data, improve safety measures, and enhance overall operational efficiency.

Mountain Eagle Trucking faced several challenges in managing their fleet operations across the Canada-United States border. The company needed to ensure timely deliveries and pickups to maintain high customer satisfaction. Additionally, they had to manage the safety and compliance of their fleet, including temperature monitoring for food and beverage distribution to prevent rejected loads. The cross-border operations also required compliance with different regulations and laws in Canada and the U.S., making it essential to have accurate tracking and reporting systems in place.

Holiday Tours, a family-owned charter bus company, faced challenges in managing their fleet operations efficiently. Despite having a custom-built system for managing customer reservations, scheduling, maintenance, accounting, and HR, they lacked a way to accurately pinpoint the location of their buses. This gap in their system made it difficult to provide real-time updates to customers about bus locations, which was particularly problematic in city environments where a two-minute delay could mean a difference of 10 blocks. Additionally, their existing camera system only collected harsh driving events in large batches during the evening, limiting their ability to provide instant feedback on driver behavior and customer experience. The company also needed a more efficient way to manage maintenance, as motorcoaches require regular maintenance to deal with diesel particulates through a process called regeneration. Not performing regeneration on time could cause the vehicle to stop, posing a significant operational risk.

Collins Earthworks, a rapidly growing earthmoving business, faced challenges with their previous telematics system, which was insufficient for their expanding needs. The old system was primarily used to track the location of trucks, but as the company grew, they required a more comprehensive solution to enhance productivity, efficiency, and safety. The need for a better system became evident when they realized that their existing telematics could not provide the necessary insights and data to manage their fleet effectively. This led them to search for a new solution that could meet their evolving requirements and support their growth trajectory.

Impossible Foods faced the challenge of scaling its production to meet the growing demand for its plant-based meat products while maintaining high standards of food safety and product quality. As the company expanded its distribution to over 5,000 restaurants in the U.S. and around 100 in Hong Kong and Macau, it needed to ensure that its manufacturing processes could support this growth. The company required a reliable system to monitor and verify food safety, compliance, and quality control points throughout the production process. Additionally, the company needed to automate quality inspections to maintain consistency and efficiency as it prepared to enter the U.S. grocery market.